Billing Specialist – EPIC

OCHIN, Inc.

Learning Specialist at OCHIN supporting healthcare members by implementing and optimizing Quality Reporting tools. Developing learning programs and training sessions while ensuring effective utilization for better healthcare outcomes.

Posted 6/16/2026full-timeRemote • Oregon • 🇺🇸 United StatesJuniorMid-Level💰 $74,519 - $119,231 per yearWebsite

About the role

Key responsibilities & impact

Support OCHIN members by leading the implementation, optimization, and ongoing engagement of Quality Reporting, Healthy Planet tools, and related Epic workflows.
Partner closely with Account Managers, internal teams, and members to drive adoption, ensure effective utilization, and provide subject matter expertise in system design and reporting strategies.
Develop and deliver comprehensive learning programs, including workflow documentation, training sessions, and workshops.
Monitor the effectiveness of training and system usage through performance analyses and member feedback.
Promote a culture of continuous improvement, operational excellence, and regulatory readiness.
Serve as a critical liaison between OCHIN and its members, ensuring alignment with organizational priorities and best practices.

Requirements

What you’ll need

Bachelor’s degree or equivalent relevant combination of education and experience
Minimum of 2 years experience in a similar role.
At least 1 year of experience providing training, course development, instructional design, and technical writing.
Healthcare certification and/or experience with EPIC Electronic Medical Records (EHR) or Inpatient in a clinical or hospital setting is preferred.
Proficiency or Certification in Epic Resolute PB or HB is desired.
Training Credential in Resolute Professional Billing or Resolute Hospital Billing is required.
1+ years’ experience in Instructional Design to include: LMS architecture and deployment experience in a corporate environment, Conceptualizing, editing, and creating virtual learning or a related content for adult learners, Experience in a post-production continuous improvement environment with industry knowledge of standard workflows and content organization.
Understanding of change management skills
Ability to occasionally work outside of normal work hours to deliver training.
Demonstrated project management skills and balancing competing priorities
Demonstrated ability to work both collaboratively and independently to complete tasks
Base knowledge of understanding theories, tools, and methods of adult learning.

Benefits

Comp & perks

Generous compensation package
Commitment to supporting employees’ well-being
Fostering a healthy work-life balance
Opportunity for professional advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic workflowsQuality ReportingHealthy Planet toolsInstructional designTechnical writingLMS architectureVirtual learning content creationPerformance analysisChange managementProject management

Soft Skills

CollaborationCommunicationTraining deliveryContinuous improvementOperational excellenceFeedback analysisBalancing competing prioritiesIndependenceAdaptabilityLeadership

Certifications

Healthcare certificationEpic Resolute PB certificationEpic Resolute HB certificationTraining Credential in Resolute Professional BillingTraining Credential in Resolute Hospital Billing