Manager, Technology & Data Services

OCHIN, Inc.

Manager of Technology & Data Services at OCHIN, providing leadership for enterprise data platforms and business intelligence systems. Leading teams to enhance clinical operations and member-facing applications while ensuring high standards of service.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $119,571 - $162,617 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudETLSQLTableau

About the role

Key responsibilities & impact

Support the mission of OCHIN by providing strategic leadership and operational accountability for enterprise data platforms, business intelligence services, and internal application development
Ensure the delivery of secure, reliable, and high-quality technology and data services that enable clinical operations, business functions, and member-facing programs across the OCHIN collaborative
Manage Database & Data Platform Services (SQL Server, Epic Clarity, Power BI, BusinessObjects, Tableau, and data replication technologies)
Lead Business Intelligence & Data Services development of data extracts, reporting solutions, and analytics sourced from Clarity and related systems
Oversee Internal Tools & Application Development, design, development, and support of member-facing applications leveraging modern technologies, including Claude, AWS, and related platforms
Ensure service reliability, performance, and risk management across all supported platforms
Communicate with internal stakeholders and OCHIN members, providing transparency into service performance, incidents, and planned changes
Establish and enforce standards for data governance, platform performance, and secure development practices
Drive continuous improvement in data delivery, operational efficiency, and solution scalability
Build and develop a high-performing team, fostering a culture of accountability, collaboration, and continuous improvement

Requirements

What you’ll need

Bachelor’s degree in information technology, Computer Science, Data Analytics, or related field; or equivalent experience
7–10+ years of progressive experience across data platforms, business intelligence, and application/data engineering
3–5 years of remote people leadership, including performance management, team development, and delivery accountability
Proven experience leading enterprise data platforms and analytics environments, including: SQL Server, Epic Clarity, and data warehouse technologies
Business intelligence tools (Power BI, BusinessObjects, Tableau)
Data pipelines, integration (ETL/ELT), and data modeling
Experience supporting internal tools and application development, including modern architectures leveraging AWS, APIs, and AI-assisted development tools (e.g., Claude)
Experience with data replication, availability, and platform performance optimization
Proven ability to lead teams supporting 24x7 critical data and application services, with accountability for system uptime, data availability, and service performance
Experience defining and managing SLAs, data refresh cycles, and operational metrics
Demonstrated ownership of incident management, root cause analysis, and continuous service improvement
Experience establishing and enforcing data governance, security, and secure development practices
Strong background in capacity planning, performance optimization, and platform lifecycle management
Experience managing or influencing cloud consumption, platform costs, and vendor relationships (FinOps)
Strong communication skills, with the ability to effectively engage: Internal leadership and cross-functional IT teams OCHIN members and non-technical stakeholders
Proven ability to provide clear, transparent communication regarding: Service performance Incidents and outages Planned changes and platform evolution
Proven ability to lead enterprise change management, ensuring coordination, minimal disruption, and successful adoption of new platforms and tools
Experience aligning clinical, operational, and technology stakeholders to deliver high-value data and application solutions
Demonstrated ability to build and lead high-performing teams, with a focus on accountability, collaboration, and continuous improvement.

Benefits

Comp & perks

Generous compensation package
Healthy work-life balance
Opportunity for professional advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQL ServerEpic ClarityPower BIBusinessObjectsTableauETLELTdata modelingdata replicationcloud consumption

Soft Skills

leadershipperformance managementteam developmentcommunicationaccountabilitycollaborationcontinuous improvementincident managementroot cause analysischange management

Certifications

Bachelor’s degree in information technologyBachelor’s degree in Computer ScienceBachelor’s degree in Data Analytics