Director – Epic Install Analyst Team

OCHIN, Inc.

Director of Epic Install Analysts overseeing system build and configuration for healthcare innovations. Responsible for ensuring high-quality implementations and member satisfaction while driving organizational readiness.

Posted 5/22/2026full-timeRemote • 🇺🇸 United StatesLead💰 $144,443 - $205,109 per yearWebsite

About the role

Key responsibilities & impact

Lead the technical Epic Install Analyst organization responsible for system build, configuration, testing, and delivery across a portfolio of implementations
Partner tightly with the Director of Install Project Management to ensure alignment of scope, timelines, resources, and execution
Drive the organization’s install strategy, translating enterprise priorities into scalable, process-driven technical execution
Ensure installs are aligned to member-specific goals and long-term success
Ensure go-live readiness through structured validation, testing, and quality assurance
Enforce strong change control governance for build completion
Define and own member success metrics and KPIs
Monitor and improve post-install performance outcomes
Ensure full member readiness prior to go-live
Lead high-quality go-lives and rapid stabilization
Partner cross-functionally with various teams to ensure seamless delivery and continuity
Provide enterprise leadership and guidance on Epic systems

Requirements

What you’ll need

Bachelor’s degree in Healthcare Administration, Public Health, Business, or a related field (or equivalent combination of education and experience); Master’s degree preferred
Minimum 10 years of experience in Epic implementation, build leadership, or healthcare IT delivery
Minimum 5 years of management/leadership experience
Demonstrated success leading large-scale, multi-site Epic implementations or install portfolios
Deep expertise in Epic build, workflows, and the full implementation lifecycle
Proven experience driving organizational readiness, user adoption, and post–go-live stabilization
Change management: The ability to manage, inspire, and lead through change.
Mentoring and skill building: The ability and desire to share knowledge, delegate to, and mentor new leaders.

Benefits

Comp & perks

Generous compensation package
Healthy work-life balance
Professional advancement opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Epic implementationEpic buildworkflowsimplementation lifecyclechange managementuser adoptionpost-go-live stabilizationquality assuranceKPI definitionperformance monitoring

Soft Skills

leadershipmentoringcommunicationorganizational readinessinspiring through changecross-functional collaborationstrategic executionproblem-solvingteam managementstakeholder engagement