OCHIN, Inc.

Apprentice Learning Analyst – Prelude/Cadence

OCHIN, Inc.

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $49,939 - $59,927 per year

Job Level

Entry Level

About the role

  • Supports training operations, content maintenance, training delivery, coordination activities, and EHR support analyst functions
  • Contributes to ensuring learning materials remain accurate and training programs run smoothly
  • Provides operational assistance across evolving business priorities as needed
  • Co-facilitates or delivers training sessions under guidance of senior trainers
  • Assists with onboarding activities and training readiness initiatives
  • Coordinates logistics for training events including scheduling, communications, materials preparation, and learner tracking
  • Provides frontline support for training-related EHR questions and workflow clarification
  • Contributes to cross-functional projects related to training, system adoption, or operational improvement
  • Provides on-site or virtual support during go-live events, upgrades, and major training deployments

Requirements

  • 2 years customer service and/or IT Help Desk support experience or have successfully completed an OCHIN workforce training program preferred
  • Experience working front desk/referral preferred
  • Electronic Health Record experience in systems such as EPIC preferred
  • Experience with Epic Prelude or Cadence preferred
  • Strong communication, organization, and customer service skills
  • Interest in training delivery, healthcare systems, or learning development
  • Ability to manage multiple priorities and work collaboratively
Benefits
  • Generous compensation package
  • Healthy work-life balance
  • Opportunity for professional advancement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer serviceIT Help Desk supportElectronic Health RecordEPICEpic PreludeCadencetraining deliverylearning development
Soft Skills
communicationorganizationcustomer servicecollaborationability to manage multiple priorities
Certifications
OCHIN workforce training program