Account Manager

Ocean Technologies Group

Account Manager responsible for customer management and revenue growth in maritime sector. Engaging with clients to ensure satisfaction and drive renewals.

Posted 7/29/2026full-timeSouthampton • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and customer success, with a strong focus on driving revenue growth through upselling and cross-selling strategies. Proficient in developing strategic account plans and maintaining high-value client relationships within the technology and maritime industries.

Highest-signal resume keywords

Account ManagementCustomer SuccessRevenue GrowthClient Relationship ManagementStrategic Account Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

UpsellingCross-SellingContract NegotiationData AnalysisROI Proposal Development

Soft Skills

LeadershipPresentation SkillsPublic SpeakingCollaboration

Certifications & Qualifications

Customer Success CertificationAccount Management CertificationSales Certification

Industry Keywords

SaaSTechnologyMaritime IndustryCrewingQHSE

About the role

Key responsibilities & impact

Manage and grow customer relationships
Act as the primary point of contact for strategic accounts
Ensure customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling
Participate in regular check-ins and business reviews to maintain strong relationships
Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM
Attend CEM-led C-Level engagements to remain aligned on the strategic objectives
Qualify decision-making processes, criteria, and compelling events to drive deals forward
Assess pain points and business impact to position the right solutions
Drive upsell and cross-sell opportunities to expand revenue within key accounts
Support renewals and contract negotiations to maximize customer lifetime value
Work closely with sales counterparts to demonstrate product value
Develop and present ROI and business case proposals and solution strategy for customers
Own quote preparation, pricing discussions, and deal negotiations along with sales counterparts
Collaborate with Rev Ops and Deal Desk for contract review and approvals
Achieve revenue growth through upsells and cross-sells
Ensure high renewal and retention rates

Requirements

What you’ll need

Bachelor’s degree in business, Marketing, or a related field (MBA preferred)
Professional certifications in customer success, account management, or sales are a plus
Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries
Knowledge of the maritime industry and experience in crewing, training, or QHSE departments
Proven track record of managing high-value client accounts and driving revenue growth through strategic account development
Strong leadership experience, including team management and cross-functional collaboration
Expertise in client relationship management and developing long-term client partnerships
Ability to analyse client data and develop strategic account plans
Strong presentation and public speaking skills
Ability and willingness to travel (domestic and international

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Ocean Technologies Group Website LinkedIn All Job Openings 201 - 500 employees Founded 2020 🛍️ eCommerce 📚 Education 🚗 Transport 💰 Venture Round on 2015-05 eCommerce
Education
Transport Ocean Technologies Group is a company dedicated to transforming the maritime industry through innovative e-learning and crew management solutions. They provide a comprehensive library of maritime training courses, competency management systems, and performance evaluation tools to empower maritime professionals and support organizations in meeting compliance and operational excellence. By leveraging technology, they aim to enhance the skills of seafarers and optimize vessel performance in a rapidly evolving industry. Account Manager 🔥 14 minutes ago 🏢🏡 Southampton – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage and grow customer relationships
Act as the primary point of contact for strategic accounts
Ensure customer satisfaction, driving renewals, and identifying new revenue opportunities through upselling and cross-selling
Participate in regular check-ins and business reviews to maintain strong relationships
Develop org charts and stakeholder engagement plans to navigate customer organizations in coordination with the CEM
Attend CEM-led C-Level engagements to remain aligned on the strategic objectives
Qualify decision-making processes, criteria, and compelling events to drive deals forward
Assess pain points and business impact to position the right solutions
Drive upsell and cross-sell opportunities to expand revenue within key accounts
Support renewals and contract negotiations to maximize customer lifetime value
Work closely with sales counterparts to demonstrate product value
Develop and present ROI and business case proposals and solution strategy for customers
Own quote preparation, pricing discussions, and deal negotiations along with sales counterparts
Collaborate with Rev Ops and Deal Desk for contract review and approvals
Achieve revenue growth through upsells and cross-sells
Ensure high renewal and retention rates 🎯 Requirements
Bachelor’s degree in business, Marketing, or a related field (MBA preferred)
Professional certifications in customer success, account management, or sales are a plus
Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries
Knowledge of the maritime industry and experience in crewing, training, or QHSE departments
Proven track record of managing high-value client accounts and driving revenue growth through strategic account development
Strong leadership experience, including team management and cross-functional collaboration
Expertise in client relationship management and developing long-term client partnerships
Ability to analyse client data and develop strategic account plans
Strong presentation and public speaking skills
Ability and willingness to travel (domestic and international Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Territory Manager 🕒 July 17 Newcross Healthcare Solutions 10,000+ employees 💼 Consulting 📦 Logistics 🏥 Healthcare Website LinkedIn All Job Openings Territory Manager leading healthcare business growth in South Central. Building client relationships and managing workforce performance for Newcross Healthcare in Southampton. 🏢🏡 Southampton – Hybrid 💵 £50k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🇬🇧 UK Skilled Worker Visa Sponsor Account Manager 🕒 July 14 The Ardonagh Group 5001 - 10000 💼 Consulting ⚖️ Legal 🛡️ Insurance Website LinkedIn All Job Openings Employee Benefits Consultant managing a portfolio of Group Risk and PMI clients at Everywhen. Opportunity for dual skilling across essential product areas with structured training and career progression. 🏢🏡 Southampton – Hybrid 💵 £24k - £29k / year 💰 Private Equity Round on 2021-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs