Business Operations

• Act as a partner to both the business and the technology teams
• Identify scope gaps and missing requirements by acquiring an in depth understanding of current state (i.e., legacy system) and future state
• Identify product team dependencies and plan for resolution
• Work cross-functionally to analyze and define key stakeholder business needs
• Perform requirements analysis, story decomposition, system integration analysis, and data flow design
• Regularly engage in agile activities including sprint planning and backlog grooming
• Act as an advisor to the Product owner regarding next steps and approvals
• Build high quality user stories and acceptance criteria; work with scrum team to refine user stories
• Provide requirement and design support to scrum team
• Support development of user interface requirements and design by collaborating with UI/UX tools and teams
• Support or develop test plans and test cases; participate in test results verification
• Assist in building cross-team collaboration and define acceptance criteria for integrated components
• Adhere to analysis best practices for epics and user stories
• Assists in developing and maintaining policies, standards, guidelines and documentation to ensure that a consistent framework is applied across the enterprise

Senior Associate, Business Systems Analysis

Lead Director, Business Operations and Strategy

Manager, Business Operations

Business Operations Program Manager

Senior Business Process Consultant

Business Process Management Developer