Channel Sales Director

Observe.AI

Channel Sales Director leveraging channel management to foster partnerships for Observe.AI's customer experience solutions. Driving growth and engagement through strategic collaboration and execution.

Posted 7/24/2026full-timeRemote • 🇺🇸 United StatesLead💰 $159,000 - $168,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in channel management and partner engagement, with a strong focus on developing and executing strategic channel partner strategies to drive revenue growth. Proven ability to collaborate cross-functionally and enhance customer experience through effective communication and relationship-building.

Highest-signal resume keywords

Channel ManagementPartner EngagementCustomer Experience (CX)Strategic ThinkingMarket Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Channel Strategy DevelopmentSales EnablementLead GenerationForecastingPipeline Development

Soft Skills

Exceptional CommunicationInterpersonal SkillsRelationship BuildingIndependent WorkProject Management

Industry Keywords

Technology IndustrySoftware IndustryValue-Added Resellers (VARs)Sub-AgentsJoint Marketing Initiatives

About the role

Key responsibilities & impact

Develop and execute a comprehensive regional channel partner strategy in alignment with Observe.ai's overall business objectives
Cultivate and maintain strong relationships with existing channel partners, providing necessary support and resources to ensure their success in promoting Observe.ai solutions
Identify and onboard new channel partners, including Sub-Agents, and Value-Added Resellers (VARs) to expand market reach and drive revenue growth
Collaborate cross-functionally with Sales, Marketing, Product, and Customer Experience teams to align channel efforts with the overall company strategy
Drive partner engagement through regular communication, training, and joint marketing initiatives
Conduct market analysis and identify emerging opportunities, competitive trends, and potential areas for channel expansion
Provide regular reporting and insights to the VP of Channels on channel performance, pipeline development, forecasting and partner feedback
Collaborate with partners to develop joint go-to-market plans, including sales enablement, lead generation, and customer success strategies
Represent Observe.ai at industry events, conferences, and partner meetings to enhance brand visibility and strengthen partner relationships

Requirements

What you’ll need

Minimum of 7 years of experience in channel management, preferably in the technology or software industry
Proven track record of exceeding channel sales targets and driving partner engagement
Strong understanding of the customer experience (CX) landscape and its importance in driving business outcomes
Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization
Strategic thinker with the ability to develop and execute on long-term channel strategies
Demonstrated ability to work independently, prioritize tasks, and manage multiple projects simultaneously
Willingness to travel within the assigned region as needed

Benefits

Comp & perks

Competitive compensation including equity: Market-aligned base pay, performance incentives, and meaningful equity ownership
Excellent medical, dental, and vision insurance options: Comprehensive medical, dental and vision benefits for employees and eligible dependents
Flexible Paid Time Off: Our unlimited, flexible PTO policy empowers you to take the time you need to recharge, maintain balance, and perform at your best.
Additional Time to Recharge: 10 company holidays, an annual company-wide Winter Break, and paid parental leave to fully support life outside of work.
401(k) plan: Long-term financial planning support with tax-advantaged retirement savings
Quarterly Lifestyle Spending Account: Flexible quarterly stipend to support wellness, learning and professional development, and personal growth
Monthly Mobile + Internet Stipend: Support for remote and hybrid work connectivity needs
Pre-tax Commuter Benefits: Tax-efficient transit and commuting support for hybrid and in-office employees
Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.