Luo Language Specialist – AI Trainer
Invisible Technologies
AI Agent Engineer
Observe.AI
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $108,000 - $170,000 per year
Job Level
Mid-LevelSenior
Tech Stack
JavaScriptPython
About the role
- Own the full AI agent build process - prompts, workflows, integrations, telephony setup, and evaluation forms.
- Lead weekly demos, show progress, gather feedback, and act as the primary technical point of contact once a solution is defined.
- Configure APIs, data maps, authentication, error handling, and connect to CRMs, databases, or knowledge systems.
- Set up SIP/CCaaS/PSTN routing, pass metadata, configure fallbacks, and troubleshoot call quality.
- Monitor performance, refine prompts, test iteratively, and ensure agents meet automation and containment targets.
- Translate customer requirements into actionable solutions; work consultatively to unblock challenges in security, connectivity, or knowledge ingestion.
- Collaborate with product/engineering teams for deep technical fixes and platformization, while independently leading client delivery.
Requirements
- 3+ years in conversational AI, ML engineering, or system integration with hands-on delivery of AI/LLM-based solutions.
- Strong skills in prompt engineering, workflow building, API integration, and telephony (SIP, Twilio, Amazon Connect, etc.).
- Familiarity with LLMs (GPT, Claude, Gemini), vector DBs, and orchestration frameworks (LangChain, LlamaIndex, etc.).
- ML expertise in embeddings, retrieval-augmented generation (RAG), evaluation frameworks, fine-tuning models, and performance optimization.
- Solid programming skills (Python, JavaScript, or similar).
- Comfort leading customer-facing discussions - from deep technical troubleshooting to weekly project demos.
- Strong problem-solving mindset: ability to find workarounds, unblock integrations, and adapt to customer-specific ecosystems.
- Bachelor’s degree in Computer Science, Engineering, or a related technical field
- Hands-on experience with Integration Platform-as-a-Service (iPaaS) providers, such as n8n, Zapier, or similar platforms and proficient in API integrations and data flow management.
- Strong experience in telephony integrations, including knowledge of protocols like SIP, PSTN, and other telephony technologies.
Benefits
- Competitive compensation including equity
- Excellent medical, dental, and vision insurance options
- Flexible time off
- 10 Company holidays + Winter Break and up to 16-weeks of parental leave
- 401K plan
- Quarterly Lifestyle Spend
- Monthly Mobile + Internet Stipend
- Pre-tax Commuter Benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
conversational AIML engineeringsystem integrationprompt engineeringworkflow buildingAPI integrationtelephonyprogramming (Python, JavaScript)embeddingsperformance optimization
Soft skills
problem-solvingcustomer-facing discussionscollaborationtechnical troubleshootingproject management
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Engineering
