OBAN Corporation

Customer Support

• Schedule and conduct pre-consultation meetings with the Center, Offices and Programs.
• Prepare job analysis, specialized experience statement, and assessment questions.
• Write clear, informative streamlined job opportunity announcements (JOAs).
• Post vacancy announcements on USA Staffing in accordance with standard operating procedures.
• Process all applications received through automated system.
• Verify candidates claims of eligibility under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Plan (ICTAP).
• Provide status notifications to all applicants at the key touch points in the application process (application received, application assessed for qualifications, and application referred/not referred) and respond to applicant inquiries.
• Review applications to determine basic eligibility / minimum qualification requirements by closely reviewing the candidates supporting documentation (i.e., resumes and/or transcripts).
• Support issuance of competitive, merit promotion, excepted service, and/or noncompetitive certificates/referral lists electronically in accordance with merit system principles.
• Ensure compliance and provide advice and guidance the Selecting Official on regulations, policies and procedures involving selections from the Certificate of Eligibility, which includes, but is not limited to, veterans implications and displaced employees.
• Conduct quality review for all recruitment products, i.e., ensure that all job analysis, vacancy announcements questionnaires, qualification determinations, certificates of eligibility, etc., are accurate and based on appropriate OPM, HHS, and FDA policies and regulations prior to issuance of job offer letters.
• Support selectee initial job offer notification after return of certificate of eligibility from selecting official and propose salary level, including special pay/incentives, in accordance with OPM and FDA guidelines.
• Coordinate notification to the selected candidate regarding any pre-appointment requirements and their entrance on-duty date.
• Audit returned certificates and send disposition notices to non-selected candidates.
• Maintain examining case files, including job analysis documentation, in accordance with an agencys records retention schedule.
• Answer applicant phone calls and written correspondence and rating appeals related to the staffing services provided.
• Respond to inquiries from agency stakeholders regarding staffing actions.

HR Specialist II – Recruitment and Staffing Support