Oakwood Systems Group

Administration

• Lead the full lifecycle of an ERP migration to Dynamics 365, including planning, architecture, data mapping, cleansing, and cutover support
• Evaluate legacy system structures and design scalable migration paths
• Collaborate with business units to gather functional and technical requirements
• Develop migration documentation, testing scripts, and validation procedures
• Maintain data integrity, accuracy, and governance throughout migration phases
• Configure, administer, and maintain Dynamics 365 modules (Finance & Operations, Business Central, Sales, Customer Service, or others based on business needs)
• Manage environments, instances, licensing, user roles, permissions, and security groups
• Configure workflows, business rules, forms, dashboards, reports, and custom entities
• Optimize system performance and scalability to support future growth
• Develop and maintain integrations between Dynamics 365 and internal or third-party systems using tools such as Power Automate, Power Apps, Azure Logic Apps, Azure Data Factory, and APIs
• Monitor system usage and proactively recommend enhancements or structural improvements
• Provide Tier 2/3 support for Dynamics 365 issues
• Troubleshoot system incidents, root-cause issues, and integration failures
• Create and maintain documentation for system processes, configurations, and best practices
• Train users, build job aids, and support adoption
• Manage role-based access controls (RBAC), data policies, and audit logs
• Ensure compliance with internal security standards and external regulatory requirements
• Conduct system health checks, patching, updates, and environment refreshes

Microsoft Dynamics 365 Administrator, Engineer

Security Engineer

• Manage and deploy patches for servers and user devices.
• Provide guidance and training to staff on security best practices and emerging threats and manage simulated phishing campaigns.
• Monitor and report on the effectiveness of security operations and initiatives to senior management.
• Conduct regular risk assessments and vulnerability analyses to identify and mitigate potential security threats (including coordination of Penetration Testing).
• Develop, implement, and maintain the overall information security strategy and framework.
• Assist in the development and implementation of security policies, standards, and procedures.
• Manage and respond to security incidents and breaches; assist in conducting root cause analyses and implementing corrective actions.
• Ensure compliance with relevant legal and regulatory requirements, including GDPR, HIPAA, and other data protection laws.
• Collaborate with IT, compliance, and business units to integrate security into all aspects of the organization’s operations.
• Monitor security alerts and incident reports, conducting initial investigations and escalating as necessary.
• Provide IT security support and guidance to employees, addressing security-related queries and incidents.
• Perform regular audits of servers to ensure patch compliance.

Security Manager

Data Scientist

• Oversee the establishment and maintenance of master data management policies and procedures.
• Develop and enforce data standards, ensuring data integrity and consistency across all systems.
• Collaborate with various business units to understand data requirements and streamline data management processes.
• Lead and manage the data migration process during ERP implementation and subsequent updates or changes.
• Work closely with IT teams to design and implement ERP-related data processes, ensuring seamless integration of master data.
• Ensure all master data components align with the overall ERP strategy and architecture.
• Establish and oversee data governance protocols to ensure data quality, compliance, and security.
• Monitor and resolve data issues, providing analytical support and expertise.
• Implement data cleansing and de-duplication initiatives.
• Facilitate cross-functional team collaboration to foster a data-driven culture within the organization.
• Develop and maintain master data dashboards and reports to provide insights on data quality and integrity.
• Conduct regular data audits to ensure compliance with established standards.

Master Data Manager

IT Support

• Provide remote and on-site support for client environments
• Perform regular health checks, monitoring, and patch management
• Act as Level 1 and Level 2 support for system and network issues
• Collaborate with project teams for system upgrades and migrations
• Document system configurations and procedures

IT Support Services Manager

Data Engineer

• Develop, maintain, and optimize reusable, scalable data pipelines that include robust error handling and logging mechanisms.
• Implement automated notifications and error reporting using Azure Logic Apps and other tools.
• Collaborate with cross-functional teams to ensure data pipelines align with business objectives and meet performance requirements.
• Ensure data quality by implementing and maintaining frameworks.
• Design and implement data models and ETL/ELT processes that enable high-performance analytics solutions.
• Support the integration and transformation of diverse data sources into unified and consumable formats.
• Stay up-to-date with the latest advancements in Azure data services, including Microsoft Fabric, to deliver innovative solutions.