Manager

• Assist with the development and implementation of service lines that support the full crisis continuum.
• Collaborate with internal teams and external partners to ensure seamless integration of crisis services across the behavioral health system.
• Monitor and evaluate program effectiveness using data-driven approaches to improve service delivery and outcomes.
• Ensure compliance with CARF standards and other relevant regulatory and accreditation requirements.
• Support strategic planning initiatives by identifying gaps in crisis services and proposing innovative solutions.
• Provide leadership and supervision to crisis service staff, fostering a culture of accountability, collaboration, and continuous improvement.
• Assist in budget development and resource allocation to support crisis service expansion and sustainability.
• Represent OCHN in community meetings, stakeholder engagements, and crisis-related workgroups, advocating for system improvements and partnerships.
• Develop and maintain policies and procedures that support crisis service operations and uphold best practices.
• Coordinate with emergency services, law enforcement, and hospital systems to strengthen crisis response pathways.
• Contribute to workforce development efforts, including training, onboarding, and performance evaluation of crisis staff.
• Support data collection and reporting efforts to inform decision-making and meet contractual or regulatory requirements.
• Participate in quality improvement initiatives and help implement corrective action plans when needed.
• Assist with crisis-related communications, including public messaging, internal updates, and stakeholder engagement.
• Additional duties, as assigned.

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