Oakland Community Health Network

Analyst

• Provide clinical content expertise and guidance to the Provider / Service Network for the development and improvement of service initiatives, projects, and programs
• Implement / monitor Best / Evidence-Based Practice models of service, including protocol and policy development / improvement and monitoring of adherence to fidelity guidelines
• Promote alignment with OCHN clinical protocols and practice guidelines through conducting audits and facilitating performance improvement activities
• Create system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person / Family Centered Planning, Zero Suicide Initiatives and other Best Practices
• Conduct in-depth clinical case reviews and make recommendations
• Develop Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; provide written reports / analysis to administration; make recommendations for improvements; and provide training / education, as needed
• Take a leadership role in monitoring the effectiveness of clinical activities, identify improvement actions, as necessary, and make recommendations to administration
• Identify, participate in the development of, and ensure the implementation of appropriate training within OCHN, its provider network, and the community to ensure that staff have the necessary skills to advance OCHN’s strategic plan
• Participate in workgroups and committees with other OCHN Teams
• Actively participate in the development of contracts and performance evaluation for contract continuation, including assessing outcomes, business practices, quality indicators, Customer Service and Recipient Rights trends
• Analyze data and develop management reports
• Participate in the resolution of systems issues identified by OCHN teams
• Provide clinical oversight for intensive services such as admissions to community hospitals and State Facilities, including continued stays, and transition / discharge planning
• Complete daily incident report (IR) reviews
• Participate in and present IR reviews weekly at the Sentinel Event Review Committee (SERC)

Clinical Analyst

Compliance

• Serve as the organization’s chief compliance and HIPAA privacy officer
• Design, implement, and oversee OCHN’s Corporate Compliance Program
• Identify compliance risks and develop corrective action and mitigation strategies
• Coordinate investigations, audits, FOIA responses, and regulatory inquiries
• Partner with Quality, Legal, and Executive Leadership to ensure regulatory alignment
• Report regularly to the CEO, Executive Leadership Team, and Board on compliance activities
• Promote a culture of ethics, accountability, and continuous improvement

Chief Compliance Officer

Customer Support

• Provide clerical, data, and information related technical support to Team Manager/Department Director and members of the assigned team
• Process and mail all department reports and documents as required
• Establish and maintain administrative procedures, files, and records for respective team
• Perform necessary functions for Team meetings and other assigned workgroups/committees
• Perform necessary functions for Advisory Committee meetings
• Answer phones and respond to general inquiries regarding departmental policies and procedures
• Update information as required and needed in ODIN
• Serve as backup to other Support Specialists and Administrative Assistants
• Perform complex clerical assignments such as developing forms, establishing, and maintaining appropriate databases, and preparing PowerPoint presentations
• Conduct research as required for Team Manager/Department Director and team members
• Develop new and special report formats as required
• Work with team members to collect data and prepare for accreditation audits
• Compile data and prepare reports as needed
• Additional duties as assigned