O2E Brands

Inbound Sales Agent – Afternoon/Evening

O2E Brands

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$17 per hour

About the role

  • Answer incoming Australian calls and provide a world-class experience for our Australian customers
  • You receive inbound calls only - there are no outbound cold calls in this role
  • Sell the magic of 1-800-GOT-JUNK? by explaining how we can make junk disappear with just a point of a finger
  • Customers call in for various reasons, such as inquiring about our services, they have junk to remove and want to see if we service their area, if and when we can take it away, and often ask about pricing. In these instances, you will answer their questions with the goal of converting those inquiries to bookings for our truck team members to take away their items
  • All new agents must be available to start on April 24th
  • You receive 3 weeks of fully paid remote training, so you are set up for success
  • After the 3-week training, each agent joins a team led by a dedicated Team Lead who’s there to support your development and help you continue learning and growing.

Requirements

  • Legally authorized to work in Canada AND currently reside in Alberta
  • Training availability for the first 3 weeks to work between 8 A M and 4.30 PM, Monday-Friday MST
  • Following training, availability to work between 1 PM and 3 AM, Monday - Sunday MST
  • A very friendly telephone mannerism, strong written and verbal communication skills
  • Comfortable learning new technology & good typing speed (minimum 25wpm)
  • A quiet space at home, a quick & reliable internet connection, and a good personal computer with 8GB memory
  • A wired connection using an Ethernet cable is required
  • Experience with sales, customer service, hospitality, retail, call center, or other relevant experience is a plus!
Benefits
  • Extended health benefits package after a 3-month probation period
  • Work from the comfort of your own home
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
typing speedsales experiencecustomer service experiencecall center experience
Soft Skills
friendly telephone mannerismstrong written communication skillsstrong verbal communication skillslearning new technology