Sales Manager

O-I

Sales Manager driving business development and customer account management for glass packaging in the Great Lakes Region, collaborating with cross-functional teams and leading strategic negotiations.

Posted 7/1/2026full-timeRemote • Missouri, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $125,000 per yearWebsite

About the role

Key responsibilities & impact

Own day‑to‑day management of assigned customer accounts, serving as the primary commercial point of contact and ensuring strong, trust‑based customer relationships.
Drive new business development within the assigned territory or customer portfolio by identifying growth opportunities, developing prospects, and advancing opportunities through the sales pipeline.
Lead customer pricing and contract negotiations, ensuring alignment with approved commercial strategies while driving margin expansion and profitable growth.
Coordinate closely with Customer Service, Supply Chain, Logistics, Pricing, and Demand Planning teams to ensure customer commitments are executable and fulfilled as agreed.
Monitor customer satisfaction and service performance, proactively addressing concerns, resolving complaints, and escalating issues as necessary to protect relationships and revenue.
Develop accurate customer‑level forecasts and demand insights, communicating changes in customer needs, risks, or opportunities to internal stakeholders.
Represent the company professionally in customer interactions, consistently reinforcing the company’s value proposition and commercial credibility.

Requirements

What you’ll need

Must live in the Great Lakes Region (Indiana, Ohio, Michigan)
Bachelor Degree in Business Administration, Marketing, Sales, Supply Chain, or a related discipline required; equivalent experience considered.
5+ years of experience in sales, account management, or business development.
Demonstrated success managing customer relationships, developing new business, and delivering revenue and margin growth.
Experience supporting or leading customer pricing and contract negotiations, with an understanding of margin and profitability drivers.
Proven ability to work cross‑functionally with customer service, logistics, supply chain, pricing, and planning teams to deliver customer commitments.
Strong organizational, communication, and follow‑through skills, with the ability to manage multiple priorities in a fast‑paced, customer‑facing role.
High‑energy, customer‑oriented professional with a collaborative mindset, sound judgment, and a strong sense of ownership and accountability.

Benefits

Comp & perks

Relocation packages available
Vacation time and paid holidays
Medical, dental, prescription and vision care coverage
Pre-tax accounts
Well-being program which includes opportunity to earn employer contributions
Life and AD&D Insurance
Disability Insurance
401(k) retirement saving plans with employer contributions
Financial advisors to assist with retirement planning and financial wellness
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SalesContract NegotiationForecastingDemand PlanningMargin Analysis

Soft Skills

Organizational SkillsCommunication SkillsProblem-SolvingCustomer OrientationCollaboration

Certifications

Bachelor Degree in Business AdministrationBachelor Degree in MarketingBachelor Degree in SalesBachelor Degree in Supply Chain