Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
O-I

HR Service Delivery Analyst

O-I

HR Service Delivery Analyst supporting HR Technology operations in Europe. Ensuring service performance and compliance while enhancing employee experience and system solutions.

Posted 6/30/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR Technology and Service Delivery, ensuring stable service performance and compliance with SLAs while effectively managing incidents and supporting HR processes. Strong analytical and communication skills facilitate collaboration across stakeholders in a global environment.

Highest-signal resume keywords
HR Technology ExperienceSAP SuccessFactors SupportIncident ManagementRelease ManagementAnalytical Mindset

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
HRITService DeliveryEmployee Lifecycle ManagementPayroll SupportRoot Cause Analysis
Soft Skills
Strong CommunicationCollaborative ApproachPriority Management
Certifications & Qualifications
Bachelor’s Degree in Human ResourcesBachelor’s Degree in Information TechnologyBachelor’s Degree in Business
Industry Keywords
SLA ComplianceOperational PerformanceChange ManagementGlobal EnvironmentMatrixed Environment

About the role

Key responsibilities & impact
  • Provide a regional execution and operational delivery support for HR Technology across Europe
  • Ensure stable service performance, SLA compliance, and continuity of critical HR processes, including employee lifecycle and payroll support
  • Translate regional HR requirements into actionable system solutions
  • Own the resolution of incidents and service requests
  • Support change and release activities, including testing, deployment readiness, post-go-live support
  • Partner with internal and external teams to strengthen support processes, improve operational performance, and identify opportunities to enhance systems, processes, and employee experience

Requirements

What you’ll need
  • Bachelor’s degree in Human Resources, Information Technology, Business, or a related field
  • Experience in HR Technology, HRIT, or Service Delivery roles
  • Experience supporting HR systems and processes (e.g., SAP SuccessFactors, or similar)
  • Strong knowledge of incident, request, and release management processes
  • Ability to work across multiple stakeholders and manage priorities effectively
  • Analytical mindset with a focus on root cause analysis and improvement
  • Strong communication skills and a collaborative approach
  • Ability to operate in a global, matrixed environment

Benefits

Comp & perks
  • Remote work model
  • Flexible working hours
  • Private medical care including dental care
  • Life insurance
  • Multisport card
  • Social fund (e.g. vacation allowance, Christmas allowance)
  • Employee referral program