Senior Sales Customer Strategy and Growth Manager – CPG

O-I

Senior Sales Customer Strategy and Growth Manager driving sustainable growth for a leading global glass packaging company. Managing customer strategies and collaborations to achieve revenue targets.

Posted 4/24/2026full-timeRemote • Kentucky • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Develop and execute short‑ and mid‑term customer strategies to deliver monthly, quarterly, and annual revenue commitments
Own forecasting and demand planning , leveraging market insight and customer intelligence to align commercial plans with supply and inventory strategies
Build and sustain senior‑level relationships with global customers , ensuring alignment with enterprise business objectives and long‑term growth priorities
Drive revenue and share growth through data‑driven insights, market analysis, and cross‑functional collaboration on pricing, portfolio, and go‑to‑market strategies
Ensure operational and supply chain alignment to support growth plans, service excellence, and execution reliability
Lead complex contract and negotiation processes , safeguarding enterprise interests while enabling sustainable commercial outcomes
Partner cross‑functionally with Marketing, Finance, Operations, and Supply Chain to execute customer strategies and accelerate market penetration
Monitor performance against key objectives, translating insights into executive‑level recommendations and communicating progress, risks, and opportunities to senior leadership

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, Economics, Finance, or a related discipline, or an equivalent combination of education and relevant professional experience; MBA preferred
10+ years of progressive experience in customer‑facing, commercial, or growth‑oriented roles, including Customer Strategy, Account Management, and Commercial Strategy or Business Development
Proven sales experience across both corporate and manufacturing environments, including work within a multinational organization supporting customers in Canada and the United States
Demonstrated success leading complex customer strategies across categories and regions
Proven track record of architecting, building, and converting growth pipelines across near‑ and long‑term horizons
Experience influencing and leading cross‑functional teams (Operations, Supply Chain, Finance, Marketing) without direct authority
Extensive customer‑facing experience at the senior stakeholder and executive level, including negotiation, strategic planning, and executive engagement
Senior‑level experience independently owning the full negotiation lifecycle, from strategy development and stakeholder alignment through final agreement
Experience working with global key accounts and managing high‑value customer relationships; familiarity with Key Account Management programs preferred
Strong operational background with expertise in supply chain, inventory management, and fulfillment processes
Ability to analyze sales and performance data, identify trends, and translate insights into actionable growth strategies
Proficient in CRM platforms, SAP, and enterprise sales and inventory management systems
Excellent negotiation, communication, and strategic planning capabilities

Benefits

Comp & perks

Vacation time and paid holidays
Medical, dental, prescription and vision care coverage
Pre-tax accounts
Well-being program which includes opportunity to earn employer contributions
Life and AD&D Insurance
Disability Insurance
401(k) retirement saving plans with employer contributions
Financial advisors to assist with retirement planning and financial wellness
Employee Assistance Program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer strategyaccount managementcommercial strategybusiness developmentnegotiationstrategic planningsales analysissupply chain managementinventory managementgrowth pipeline development

Soft Skills

cross-functional collaborationrelationship buildingcommunicationinfluencingleadershipexecutive engagementanalytical thinkingproblem-solvingstrategic insightcustomer-facing experience

Certifications

Bachelor's degreeMBA