Developing and governing the technology-wide IT Asset Management (ITAM) function.
Ensuring alignment with the Agency’s Enterprise Asset Management.
Managing Technology hardware assets to maximize value and reduce risk.
Designing and implementing policies and frameworks for proactive, data-driven asset lifecycle management.

Requirements

Proven experience in developing and managing ITAM strategies, frameworks, and policies, ideally aligned with ITIL 4.
Strong understanding of ITIL 4 principles and their application in asset lifecycle management.
Significant experience in hardware/telecommunications and asset management across complex, large enterprise Digital environments.
Deep knowledge of hardware asset lifecycle processes including acquisition, deployment, maintenance, and disposal.
Experience integrating ITAM with IT Service Management tools and Configuration Management Databases.
Proficiency in using data analytics tools to generate insights, forecast demand, and support strategic decisions.
Understanding of IT security standards and sustainability practices related to asset management.
Experience in hardware asset operational vendor management.
Knowledge and experience in the administration of hardware asset services.
Familiarity with tools such as ServiceNow, Snow Software, or other ITAM platforms.
Technology qualification or equivalent experience.
A qualification or working knowledge of IT Service Management (e.g., ITIL).
Knowledge of or willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori.
Knowledge of or willingness to gain an appreciation of Te Tiriti o Waitangi as it applies in the public service.

Benefits

Competitive salary and benefits package.
Flexible working arrangements, including remote/hybrid options.
5 weeks annual leave.
Income Protection and Critical illness Insurance scheme available for all permanent employees.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

IT Asset Management (ITAM)ITIL 4hardware asset lifecycle managementdata analyticsasset managementvendor managementIT Service Managementconfiguration managementhardware asset services

Soft Skills

strategic decision makingdata-driven managementpolicy designgovernancealignment

Certifications

ITIL certificationtechnology qualification