Agency Relations Supervisor

NYCM Insurance

Agency Relations Supervisor leading a team of Marketing Representatives to execute distribution objectives. Responsible for operations, performance management, and agency engagement.

Posted 6/30/2026full-timeEdmeston • New York • 🇺🇸 United StatesJuniorMid-Level💰 $63,313 - $105,521 per yearWebsite

About the role

Key responsibilities & impact

Lead and oversee daily activities of assigned personnel, including work assignment, workload management, quality review, coaching, mentoring, performance management and documentation, recruiting participation, onboarding coordination, scheduling, and timekeeping approval.
Ensure implementation of established distribution plans within assigned territories.
Oversee agency relationship management activities conducted by Marketing Representatives.
Monitor agency engagement, pipeline activity, and execution of approved growth plans.
Conduct periodic joint agency visits and field reviews to support representative development.
Promote consistent use of internal reporting tools.
Partner with Underwriting, Product, and other internal teams to support agency needs.
Track team activity and performance metrics including submissions, growth, retention, and profitability indicators.
Identify trends or performance gaps and implement corrective coaching actions.
Prepare and submit performance summaries to divisional leadership.
Monitor market conditions and communicate relevant insights to management.
Perform related duties consistent with the role as assigned.

Requirements

What you’ll need

High school diploma or equivalent
A minimum of two years of experience in either insurance, sales, customer service or a related business field.
Supervisors and managers are required to have completed NYCM’s internal leadership development programs, including Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2).
External hires must complete required leadership programs, Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2), within a timeframe established by the organization.
Valid New York State driver’s license with acceptable driving record.
Working knowledge of property and casualty insurance products and agency distribution practices
General understanding of underwriting guidelines
Familiarity with sales activity tracking, territory management, and agency engagement practices
Awareness of company policies, procedures, and regulatory/compliance requirements
Working knowledge of performance metrics such as submissions, retention, and growth
Developing leadership and coaching skills, with the ability to provide clear direction and constructive feedback
Strong interpersonal and communication skills to build relationships with team members and agency partners
Organizational and time management skills to manage daily supervisory responsibilities and competing priorities
Basic analytical skills to review reports, identify trends, and escalate concerns as needed
Problem-solving skills to address routine operational and performance issues
Proficiency in Microsoft Office and ability to learn internal systems and reporting tools
Ability to support and guide team members in achieving defined performance expectations
Ability to manage day-to-day team activities with oversight from divisional leadership
Ability to build and maintain productive working relationships with agencies and internal partners
Ability to follow established processes and support consistent territory execution
Ability to adapt to changing priorities and respond to feedback
Ability to learn and apply new concepts, tools, and leadership practices
Ability to travel within assigned territories for agency visits and field support

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NYCM Insurance Website LinkedIn All Job Openings 501 - 1000 employees Founded 1899 💸 Finance Finance NYCM Insurance is an insurance company that provides property and casualty coverage for individuals and businesses. Public-facing web access returned a redirect message, so limited information is available, but the company appears to operate as an insurer offering policies such as auto, home, and commercial insurance within the U. S. Agency Relations Supervisor 🔥 1 hour ago 🏢🏡 Edmeston – Hybrid 💵 $63.3k - $105.5k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Supervisor 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Lead and oversee daily activities of assigned personnel, including work assignment, workload management, quality review, coaching, mentoring, performance management and documentation, recruiting participation, onboarding coordination, scheduling, and timekeeping approval.
Ensure implementation of established distribution plans within assigned territories.
Oversee agency relationship management activities conducted by Marketing Representatives.
Monitor agency engagement, pipeline activity, and execution of approved growth plans.
Conduct periodic joint agency visits and field reviews to support representative development.
Promote consistent use of internal reporting tools.
Partner with Underwriting, Product, and other internal teams to support agency needs.
Track team activity and performance metrics including submissions, growth, retention, and profitability indicators.
Identify trends or performance gaps and implement corrective coaching actions.
Prepare and submit performance summaries to divisional leadership.
Monitor market conditions and communicate relevant insights to management.
Perform related duties consistent with the role as assigned. 🎯 Requirements
High school diploma or equivalent
A minimum of two years of experience in either insurance, sales, customer service or a related business field.
Supervisors and managers are required to have completed NYCM’s internal leadership development programs, including Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2).
External hires must complete required leadership programs, Employee Enrichment Journey (EEJ1) and Employee Enrichment Journey (EEJ2), within a timeframe established by the organization.
Valid New York State driver’s license with acceptable driving record.
Working knowledge of property and casualty insurance products and agency distribution practices
General understanding of underwriting guidelines
Familiarity with sales activity tracking, territory management, and agency engagement practices
Awareness of company policies, procedures, and regulatory/compliance requirements
Working knowledge of performance metrics such as submissions, retention, and growth
Developing leadership and coaching skills, with the ability to provide clear direction and constructive feedback
Strong interpersonal and communication skills to build relationships with team members and agency partners
Organizational and time management skills to manage daily supervisory responsibilities and competing priorities
Basic analytical skills to review reports, identify trends, and escalate concerns as needed
Problem-solving skills to address routine operational and performance issues
Proficiency in Microsoft Office and ability to learn internal systems and reporting tools
Ability to support and guide team members in achieving defined performance expectations
Ability to manage day-to-day team activities with oversight from divisional leadership
Ability to build and maintain productive working relationships with agencies and internal partners
Ability to follow established processes and support consistent territory execution
Ability to adapt to changing priorities and respond to feedback
Ability to learn and apply new concepts, tools, and leadership practices
Ability to travel within assigned territories for agency visits and field support Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Performance MetricsCoaching SkillsAnalytical SkillsTerritory ManagementUnderwriting Guidelines Knowledge

Soft Skills

Interpersonal SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsTime Management Skills

Certifications

Employee Enrichment Journey (EEJ1)Employee Enrichment Journey (EEJ2)