nXscale

Support Engineer

nXscale

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Tech Stack

AWSDjangoJavaScriptMySQLPythonReact

About the role

  • Develop and maintain full stack applications using React, Python, Django, and MySQL.
  • Design and implement new features and enhancements to improve product usability, performance, and productivity.
  • Ensure all development aligns with established architecture and design guidelines.
  • Contribute to the ongoing maintenance and continuous improvement of OpenSolar’s Design Tool and related systems.
  • Diagnose, troubleshoot, and resolve software issues and bugs reported by users or internal teams, ensuring timely, high-quality fixes.
  • Participate in on-call rotations, providing technical support during incidents to ensure uptime and reliability.
  • Conduct root cause analyses to prevent recurring issues and maintain software quality standards.
  • Estimate, plan, and execute technical tasks related to bug fixes, minor enhancements, and maintenance projects.
  • Proactively enhance internal tools, monitoring systems, and support processes to improve operational efficiency.
  • Manage testing, deployment, and release processes for system updates.
  • Follow and promote secure software development best practices.
  • Collaborate effectively with senior developers and cross-functional teams in a dynamic environment.

Requirements

  • Strong full stack software engineering expertise.
  • Minimum 5 years of relevant hands-on experience in full stack software development.
  • Preferred Technologies: Python, Django, React, JavaScript, MySQL, Single Page Applications (SPAs), and AWS services (Lambda, CloudFormation, RDS).
  • Demonstrated proficiency in software engineering best practices, including clean code, testing, and version control.
  • Excellent communication skills with a proactive, open, and collaborative working style.
  • A strong passion for problem-solving, innovation, and tackling complex challenges.
  • Enthusiasm for contributing to a positive, inclusive, and diverse team culture.
  • Understanding of consumer finance, B2C payments, and integrated e-commerce solutions (Desirable).
Benefits
  • nXscale provides flexible outsourcing solutions for startups and scaleups.
  • Innovative, end-to-end digital tools empowering solar professionals worldwide.
  • Collaborative and passionate crew driving real change for a more sustainable future.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
full stack developmentReactPythonDjangoMySQLJavaScriptSingle Page ApplicationsAWSsoftware engineering best practicesclean code
Soft Skills
communication skillsproblem-solvinginnovationcollaborationproactive working stylepassion for tackling complex challengesenthusiasm for team cultureinclusivitydiversityopen working style