Clinical Operations Administrator

NWEH

Clinical Operations Administrator managing administrative tasks and support for clinical trials in the UK. Ensuring data integrity and compliance across operational activities with a position based in Manchester.

Posted 5/29/2026contractManchester • 🇬🇧 United KingdomMid-LevelSenior💰 £27,251 per yearWebsite

Tech Stack

Tools & technologies

Google Cloud Platform

About the role

Key responsibilities & impact

Provide cross-team administrative support to ensure continuity of operational activities during peak demand and absences.
Maintain and update central systems (e.g. CTMS, booking systems, trackers) to ensure data accuracy and integrity.
Coordinate and manage operational trackers, logs, and study documentation.
Monitor workflows, identify discrepancies or issues, and take appropriate corrective or escalation action.
Support standardisation of administrative processes across Clinical Operations teams.
Contribute to reporting, metrics tracking, and performance monitoring across studies and services.
Provide flexible administrative support across Clinical Operations teams, adapting to changing priorities and business needs.
Maintain and update study trackers, logs, and administrative systems to ensure accurate reporting and oversight.
Support scheduling, coordination, and resourcing of operational activities where required.
Assist with coordination of study activities, including documentation, site communications, and reporting.
Participate in team and project meetings as required.
Coordinate communications between internal teams, external partners, and clinical sites.
Maintain shared inboxes and ensure timely and professional responses to queries.
Ensure accurate data entry, validation, and reconciliation across systems (e.g. duplicate checks, data quality checks).
Monitor system performance and identify issues impacting workflows or service delivery.
Generate and analyse reports to identify trends, risks, or areas for improvement.
Support the setup, maintenance, and archiving of study documentation and databases.
Ensure all activities comply with organisational SOPs, regulatory requirements, and data protection standards (e.g. GDPR, ICH GCP).
Conduct routine quality checks on documentation, trackers, and systems to ensure completeness and accuracy.
Support audit preparation, documentation collation, and follow-up actions.
Identify and escalate risks, issues, or non-conformances within agreed timelines.

Requirements

What you’ll need

Strong administrative experience within a complex or regulated environment
Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Strong organisational skills and ability to manage multiple priorities
High attention to detail and data accuracy
Effective communication and stakeholder management skills
Ability to work both independently and collaboratively
Proactive, flexible, and solution-focused approach
Experience within healthcare, clinical research, or regulated industries (Desirable)
Understanding of clinical trial processes, systems (e.g. CTMS), and documentation (Desirable)
Knowledge of ICH GCP, GDPR, and relevant regulatory frameworks (Desirable)
Holds a full UK Driver’s license with Business Insurance and is happy to travel between office and sites (Desirable)

Benefits

Comp & perks

27 days annual leave increasing with length of service.
Hybrid working policy
Flexible working hours
Health cash plan
Wellbeing support
Life assurance
Stakeholder pension scheme
Positive and supportive environment
Access to training resources

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data entrydata validationdata reconciliationreport generationmetrics trackingperformance monitoringquality checksadministrative supportschedulingcoordination

Soft Skills

organizational skillsattention to detaileffective communicationstakeholder managementindependent workcollaborative workproactive approachflexibilitysolution-focused mindsetability to manage multiple priorities

Certifications

full UK Driver’s license with Business Insurance