Bring together and understand internal and external customer requirements to improve AI cluster resiliency and design AIOps-based solutions that address these needs
Develop automated workflows for issue detection and root cause analysis and closely collaborate with operators to debug sophisticated, full-stack AI cluster problems
Deliver compelling technical presentations and lead hands-on demos or training
Handle evaluation deployments (POC/POV) and ensure smooth, reliable installations by staying engaged throughout the customer journey

Requirements

Bachelor of Science or equivalent experience
8+ years of networking experience in enterprise or service provider environments, with strong hands-on expertise in routing and switching
Proficient in scripting and automation using Python or similar languages, with strong Linux expertise
Proven experience working directly with customers to resolve issues and ensure success in Systems Engineer or SRE roles
Exceptional oral, written, and presentation skills for clearly communicating complex technical topics
Demonstrated ability to collaborate effectively across teams, partnering with operations, engineering, and product development

Benefits

Equity
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AI cluster resiliencyAIOpsautomated workflowsissue detectionroot cause analysisscriptingautomationPythonLinuxrouting and switching

Soft Skills

collaborationtechnical presentationstrainingcustomer engagementcommunicationproblem-solvingteamworkinterpersonal skillsleadershipadaptability

Certifications

Bachelor of Science