Senior Customer Program Manager – OEMs
NVIDIA
full-time
Posted on:
Location Type: Office
Location: Tel Aviv • 🇮🇱 Israel
Visit company websiteJob Level
Senior
About the role
- Define and manage program schedules, deliverables, and turning points aligned with customer/partners/or customers and partners
- Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.
- Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.
- Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.
- Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.
- Provide ongoing post-deployment sustaining support, serving as case manager
- Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets.
- Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 8-10+ years of program/project management experience in the technology industry
- Strong technical background in hardware and/or software product development with experience working closely with OEMs and ODMs.
- Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.
- Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.
- Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.
- Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.
- Willingness to travel as required (up to 5%), and thrive in fast-paced, dynamic environments.
Benefits
- Competitive salaries and a generous benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementhardware product developmentsoftware product developmentissue resolutioncross-functional executionproduction deploymentcustomer qualificationbug trackingsustaining support
Soft skills
communicationorganizational skillsinterpersonal skillsleadershipprioritizationalignmenttechnical distillationglobal coordinationadaptabilityproblem-solving
Certifications
Bachelor’s degreeMaster’s degree