NVIDIA

Customer Program Manager – Generative AI

NVIDIA

full-time

Posted on:

Location Type: Office

Location: Tel Aviv • 🇮🇱 Israel

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Job Level

SeniorLead

About the role

  • Define and manage program schedules, deliverables, and turning points aligned with customer roadmaps and requirements.
  • Translate customer requirements into actionable tasks for all functional teams, driving timely issue resolution across engineering, quality, logistics, and sales.
  • Provide horizontal leadership to drive cross-functional program execution, managing high priority issues/concerns, and coordinating globally dispersed teams to ensure clear alignment on objectives.
  • Act as the primary customer interface, facilitating program kick-offs, technical discussions, design reviews, issues/bug tracking and resolution, customer qualification/validation efforts, and status updates throughout the product lifecycle.
  • Drive program execution from design through production deployment, ensuring on-time delivery, quality, and customer acceptance.
  • Provide ongoing post-deployment sustaining support, serving as case manager for high priority concerns within the generative AI domain.
  • Monitor factory production schedules, yields, and blockers, collaborating with ODM/contract manufacturers to resolve issues and meet operational targets.
  • Proactively communicate program health, risks, and key issues to both customers, internal partners, and leadership (Hardware, Software, Operations, Business, Quality, Sales, and Product Teams), ensuring transparency and alignment.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 8-10+ years of program/project management experience in the semiconductor, IT, automotive, or embedded systems industries.
  • Strong technical background in hardware and/or software product development with experience working closely with OEMs and ODMs for datacenter's deployments.
  • Consistent track record of leading complex, global programs through full development lifecycles into deployment and production.
  • Excellent program management, communication, and organizational skills with the ability to prioritize issues and drive cross-functional alignment.
  • Consistent track record to coordinate with global teams and navigate multi-cultural, multinational business environments.
  • Excellent interpersonal skills with the ability to distill complex technical concepts for diverse technical and non-technical audiences, from engineers to executives.
  • Willingness to travel as required (up to 10%), and thrive in fast-paced, dynamic environments.
Benefits
  • Competitive salaries and a generous benefits package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
program managementproject managementhardware product developmentsoftware product developmentcross-functional program executionissue resolutioncustomer qualificationdesign reviewsbug trackingproduction deployment
Soft skills
communicationorganizational skillsinterpersonal skillsleadershipprioritizationalignmenttechnical distillationglobal coordinationadaptabilityproblem-solving