Nuvem

Vice President, Mission Control

Nuvem

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

JavaScriptSQLTableau

About the role

  • Influence Nuvem’s growth trajectory by harnessing client data to drive actionable insights that enhance financial and operational outcomes for clients.
  • Oversee a multidisciplinary team including business intelligence analysts, 340B and pharmacy subject matter experts, compliance officials, finance analysts, data scientists, and business analysts.
  • Located at the future Dallas Briefing Center to demonstrate Mission Control capabilities while proactively mining client data for opportunities.
  • Report to the Senior Vice President of Customer Success.
  • Lead and manage a diverse team, fostering collaboration and innovation.
  • Conduct in-depth analysis of client data to identify trends, opportunities, and areas for operational improvement.
  • Identify and implement technology to scale delivery of customer scorecards in an automated approach.
  • Collaborate with the Customer Success team to align client insights with monthly and quarterly client review meetings.
  • Develop and implement strategic plans to leverage data analytics and insights for enhanced client outcomes.
  • Present findings, recommendations, and insights to executive leadership and clients, highlighting the value of services.
  • Establish metrics and KPIs to measure the effectiveness of insight initiatives and optimize team performance.
  • Stay abreast of regulatory changes in the 340B program and pharmacy landscape to provide informed guidance.
  • Facilitate training and development for team members to enhance analytical capabilities and industry knowledge.
  • Build and nurture relationships with key stakeholders, including clients and internal functions, to drive strategic initiatives.
  • Position is on-site in the Dallas Briefing Center with travel required (20-30%).

Requirements

  • 10+ years of experience in a leadership role focused on customer insights, analytics, or business intelligence within healthcare, preferably in a large health system environment.
  • Proven expertise in managing and leading multidisciplinary teams.
  • Strong knowledge of the 340B program, pharmacy operations, compliance issues, and financial analysis.
  • Expertise in data analytics and business intelligence (e.g., Tableau, Power BI, SQL) and AI.
  • Excellent analytical, problem solving, and decision-making skills, with strong attention to detail.
  • Exceptional communication and people skills, with the ability to present complex information effectively to varied audiences.
  • Demonstrated ability to drive results and influence decision-making at the executive level.
  • Bachelor’s degree in business administration, Pharmacy, Healthcare Administration, Data Analytics, or related field (Master’s degree or MBA preferred).
  • Familiarity with regulatory frameworks and compliance standards relevant to pharmacy and healthcare (preferred).
  • Experience with advanced data science methodologies and statistical analysis (preferred).
  • Knowledge of CRM systems and customer success strategies (preferred).
  • Previous experience in a client-facing role within a healthcare technology or analytics organization (preferred).
  • Ideal candidate will be in Dallas, or willing to relocate.
  • Position requires travel (20-30%) and ability to manage multiple priorities in a fast-paced environment.