Relationship Manager – Mandarin Speaking

Nuvei

Relationship Manager managing Mandarin-speaking enterprise merchants for Nuvei, a global fintech building payment infrastructure. Driving client satisfaction, retention, and cross-border growth across APAC.

Posted 8/19/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing enterprise-level client relationships, particularly in the payments and acquiring sector, while effectively navigating dynamic environments and multicultural teams. Strong communication and problem-solving skills are essential for ensuring client satisfaction and retention.

Highest-signal resume keywords

Enterprise-Level Client ManagementPayments KnowledgeProblem ResolutionFluent in MandarinTime Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payments KnowledgeClient ManagementProblem SolvingData Analysis

Soft Skills

Excellent CommunicationRelationship BuildingDetail-OrientedSelf-StarterAdaptability

Industry Keywords

Client RetentionGlobal Team CollaborationDynamic EnvironmentMulticultural Teamwork

About the role

Key responsibilities & impact

Be fully responsible for the success and satisfaction of your merchants in your portfolio
Build strong relationships with key contacts across multiple continents and time zones
Build and sustain relationships with key merchant stakeholders, leveraging those relationships to drive the best possible merchant experience
Ensure a positive and consistent relationship for one or more assigned clients
Serve as primary point of contact to support problem resolution and ensure client retention
Work and collaborate with colleagues in the Global Nuvei Team

Requirements

What you’ll need

At least 3-5 years of experience managing enterprise-level clients in a fast-paced & dynamic environment
Knowledge of payments and acquiring is a must
You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
You enjoy working in uncertain situations, and you can deal with ambiguity
You're an excellent communicator who can build relations at all levels
You are a very detailed person
You can work seamlessly with a global, multicultural team
You are well organized with good time management skills
You have strong aptitude to analyze and solve problems
Willingness to work across different time zones
Fluent in Mandarin and proficient in English
Travel required (~5%)

Benefits

Comp & perks

Competitive holiday allowance
401K Matching program
Group Insurance Benefits
Flexible working model
Employee Assistance Program