Relationship Manager

Nuvei

Relationship Manager managing enterprise merchants in Colombia for Nuvei, a global fintech providing payment infrastructure. Building client relationships, improving performance, and expanding regional revenue through payment solutions.

Posted 8/16/2026full-timeBogotá • 🇨🇴 ColombiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in relationship management, client-focused solutions, and data analytics within the payments industry. Proficient in C-suite communication, project management, and developing strategies that enhance merchant performance.

Highest-signal resume keywords

Relationship ManagementPayments Industry ExperienceData AnalyticsProject ManagementC-Suite Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProject ManagementClient Account ManagementBusiness Review PresentationClient Integration Oversight

Soft Skills

Negotiation SkillsCommunication SkillsCreative ThinkingTeam PlayerSelf-Motivated

Industry Keywords

Merchant RelationshipsTravel Industry KnowledgePayments AdvisoryClient Performance ImprovementCross-Department Collaboration

About the role

Key responsibilities & impact

Manage top-tier merchants in Latin America and build strong, mutually beneficial relationships
Act as the single point of contact for customers and liaise across internal teams
Understand merchant businesses, present business reviews, launch projects, and solve pain points
Assess merchant goals using business acumen and analytical abilities
Synthesize complex datasets and use data to tell compelling stories
Prioritize and manage multiple cross-department projects
Anticipate client needs and develop solutions
Develop joint strategies benefiting merchants and Nuvei
Conduct client visits and quarterly business reviews
Oversee client integrations to the Nuvei platform when needed
Collaborate with technical teams on new merchant features
Achieve targets and maintain client account management plans
Forecast and track client account metrics
Analyze transactional data to improve customer performance
Identify opportunities to grow existing client business
Coordinate with internal functions to ensure consistent service
Collaborate with sales teams to reach prospective clients
Advise clients on payments, regulatory changes, and competitive developments

Requirements

What you’ll need

Minimum 5+ years of experience in a relationship management role with significant client-focused solutions experience
Strong payments industry experience
C-suite communication and management skills
Knowledge and experience within the travel industry (desired)
Excellent presentation and negotiation skills
Excellent written and verbal communication skills
Experience in data analytics
Proven project management skills
Highly motivated team player
Creative thinker with a goals-oriented perspective
Independent, self-motivated, entrepreneurial
Full professional written and verbal proficiency in English and Portuguese; Spanish desired
Availability to travel
Based in Colombia

Benefits

Comp & perks

Medical insurance
Paid Vacation Time
Paid Sick Time
Hybrid working environment
Equal-opportunity workplace committed to diversity and inclusion