
Senior Product Manager
Nuvei
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Create and manage product strategies, roadmaps, project plans, and product specifications.
- Collaborate with sales, marketing, operations, and engineering on product development during the discovery phase through implementation.
- Solicit feedback from external customers through QBR participation or sales calls to understand and anticipate their needs and translate them into product requirements.
- Own the feature set and act as the product evangelist to build awareness.
- Analyze market trends and performance drivers to identify new opportunities.
- Prioritize and create detailed product specifications to be used in business rules, flows and use cases to meet internal and external user needs.
- Plan and prioritize work that will be done within a sprint, release, quarter and/or year to achieve the greatest strategic impact on the business, optimally balancing and integrating short-term requirements with long-term strategic needs (e.g., sales and ROI).
- Develop realistic, detailed plans (e.g., action steps, timelines) that fully consider contingencies, constraints, and process needs to accomplish objectives.
- Regularly report on the status of multiple initiatives to stakeholders and actively work to identify and remove potential roadblocks.
- Ensure successful product rollouts by working cross-functionally with business development, sales, marketing, operations, risk, and engineering.
- Ensure that roadmap and prioritization processes are well communicated and understood across the organization.
- Take immediate, decisive, and when necessary, independent action to resolve issues or problems in a timely manner.
- Support the QA process by identifying key use cases and defining priority of any identified issues.
- Manage the development of training materials for new product features, documenting existing capabilities, and acting as Tier 3/troubleshooting support as needed.
Requirements
- 4+ years of product management experience and 12+ years of pertinent payments industry experience.
- Knowledge of payments industry, either directly or closely related to work at a Software Provider and/or Merchant preferred.
- Virtual terminal, transactional APIs, tokenization/vault understanding, reporting, and transaction reconciliation knowledge is a plus.
- Understanding of NACHA regulations and ACH transaction processing preferred.
- Aptitude for business, critical thinking and ability to probe deeply into issues, looking past symptoms to determine root cause and solutions.
- Ability to easily engage and establish rapport with business professionals (development, clients, and software partners) and fully utilize/apply the best available knowledge, information, and expertise (e.g., of self or others) in decision-making.
- Ability to define and translate a vision into detailed and actionable plans.
- Strong knowledge of Agile principles, processes, and tools (Jira, Azure DevOps).
- Outstanding verbal, written, and presentation skills, as well as the ability to persuade, inspire, and motivate others.
- Constructively and resourcefully adapts to changing needs, conditions, priorities, or opportunities (e.g., ability to develop novel solutions for handling challenges).
- A proven track record of success in a fast-paced, dynamic environment with multiple competing and sometimes conflicting priorities.
- Passion for great user experience, including the experience of internal operations and partners.
- Ability and drive to work independently and as a team contributor.
- Must be a self-motivated, goal-oriented individual with excellent organizational skills.
- Strong quantitative and analytical skills with willingness to dive deep and interpret complex data (Excel, BI tools, etc).
- Exceptional at communicating with senior management as well as with colleagues from technical and non-technical backgrounds.
- Proficient with use of Outlook, Microsoft Teams, MS Office 365 (Word, Excel, PowerPoint, SharePoint etc.), Azure DevOps, Aha! Preferred.
- Experience utilizing AI based tools to assist with daily tasks preferred.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementpayments industry knowledgetransactional APIstokenizationACH transaction processingAgile principlesquantitative analysisdata interpretationbusiness analysisfeature specification
Soft Skills
critical thinkingcommunicationproblem-solvingadaptabilityteam collaborationorganizational skillsstakeholder engagementpresentation skillsdecision-makinguser experience focus