Nutrien Ag Solutions LAS

Analyst, Leaves – Temporary

Nutrien Ag Solutions LAS

full-time

Posted on:

Location Type: Office

Location: Calgary • 🇨🇦 Canada

Visit company website
✨ AI Apply
Apply

Job Level

JuniorMid-Level

Tech Stack

ServiceNow

About the role

  • Administer day-to-day operations of leave programs including Disability, Workers’ Compensation, Maternity/Parental Leave, Critical Illness, Compassionate Care, Military Leave, and others.
  • Ensure compliance with applicable federal and provincial legislation and organizational policies.
  • Collaborate with HR Business Partners, Disability Management, Occupational Health Nurses, and insurance providers to manage claims and secure leave approvals.
  • Oversee all aspects of employee compensation, benefits, and pension during leaves, including bi-weekly pay processing, pay adjustments, and data audits for accuracy.
  • Act as a primary point of contact for employees and managers, offering empathetic and knowledgeable support on leave-related matters.
  • Maintain accurate and current employee data in HR systems such as SAP, SuccessFactors, and ServiceNow.
  • Partner with internal teams including Payroll, Benefits, Time Administrators, and HR Business Partners to resolve complex issues and ensure a seamless leave experience.
  • Respond to employee inquiries regarding leave policies and procedures.
  • Interpret union collective bargaining agreements and applicable legislation as they relate to leave and benefit entitlements.
  • Stay informed on Canadian legislation related to leaves and benefits to make sound administrative decisions aligned with corporate policies.
  • Develop and maintain audit processes to ensure data integrity and provide reporting to monitor key metrics.
  • Keep process documentation and training materials current to support team development and knowledge sharing.
  • Contribute to continuous improvement initiatives within the HR Solution Centre (HRSC), including process reviews, cross-training, and collaboration.
  • Adapt to evolving technologies and support their implementation within the team.
  • Uphold employee privacy and confidentiality in all aspects of leave administration.
  • Provide ongoing support and guidance to the HRSC Employee Support Team to enhance their knowledge and ability to address leave-related inquiries.
  • Assist with ad-hoc tasks as assigned by the Manager, including system testing, compliance audits, and project work.

Requirements

  • Bachelor’s degree or equivalent combination of education and experience.
  • Minimum 2 years of experience in leave of absence administration, preferably within a large national or global organization.
  • Exceptional customer service skills with the ability to communicate with empathy and professionalism.
  • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SAP, SuccessFactors, and ServiceNow preferred.
  • Strong understanding of Canadian leave policies, practices, and regulatory requirements.
  • Experience interpreting union collective bargaining agreements is a strong asset.
  • High attention to detail and accuracy in a fast-paced, high-volume environment.
  • Strong analytical and problem-solving skills.
  • Proven ability to collaborate effectively across teams and build strong stakeholder relationships.
  • Excellent verbal and written communication skills.
  • Familiarity with Canadian HR data, business rules, and legislative requirements.
  • Ability to troubleshoot and respond to inquiries via phone and email.
  • Experience working in an HR Shared Services environment using a case resolution system is an asset.
  • Strong decision-making and time management skills with the ability to prioritize and manage urgent requests.
  • Commitment to continuous learning and improvement, both personally and within the HRSC.
  • Flexibility to work overtime or weekends during peak periods to meet payroll and operational deadlines.
  • Comfortable working in a fast-paced, collaborative, open-plan office environment.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
leave of absence administrationdata auditspay processingcompliance auditssystem testinganalytical skillsproblem-solving skillsattention to detailcustomer service
Soft skills
empathyprofessionalismcollaborationcommunication skillsstakeholder relationship buildingdecision-makingtime managementflexibilitycommitment to continuous learning
Certifications
Bachelor's degree