Analyst, Leaves – Temporary
Nutrien Ag Solutions LAS
full-time
Posted on:
Location Type: Office
Location: Loveland • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $65,300 - $111,800 per year
Job Level
JuniorMid-Level
Tech Stack
ServiceNow
About the role
- Administer day-to-day operations of leave programs including Disability, Workers’ Compensation, Maternity/Parental Leave, Critical Illness, Compassionate Care, Military Leave, and others
- Ensure compliance with applicable federal and provincial legislation and organizational policies
- Collaborate with HR Business Partners, Disability Management, Occupational Health Nurses, and insurance providers to manage claims and secure leave approvals
- Oversee all aspects of employee compensation, benefits, and pension during leaves, including bi-weekly pay processing, pay adjustments, and data audits for accuracy
- Act as a primary point of contact for employees and managers, offering empathetic and knowledgeable support on leave-related matters
- Maintain accurate and current employee data in HR systems such as SAP, SuccessFactors, and ServiceNow
- Partner with internal teams including Payroll, Benefits, Time Administrators, and HR Business Partners to resolve complex issues and ensure a seamless leave experience
- Respond to employee inquiries regarding leave policies and procedures
- Interpret union collective bargaining agreements and applicable legislation as they relate to leave and benefit entitlements
- Stay informed on Canadian legislation related to leaves and benefits to make sound administrative decisions aligned with corporate policies
- Develop and maintain audit processes to ensure data integrity and provide reporting to monitor key metrics
- Keep process documentation and training materials current to support team development and knowledge sharing
- Contribute to continuous improvement initiatives within the HR Solution Centre (HRSC), including process reviews, cross-training, and collaboration
- Adapt to evolving technologies and support their implementation within the team
- Uphold employee privacy and confidentiality in all aspects of leave administration
- Provide ongoing support and guidance to the HRSC Employee Support Team to enhance their knowledge and ability to address leave-related inquiries
- Assist with ad-hoc tasks as assigned by the Manager, including system testing, compliance audits, and project work
Requirements
- Bachelor’s degree or equivalent combination of education and experience
- Minimum 2 years of experience in leave of absence administration, preferably within a large national or global organization
- Exceptional customer service skills with the ability to communicate with empathy and professionalism
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); experience with SAP, SuccessFactors, and ServiceNow preferred
- Strong understanding of Canadian leave policies, practices, and regulatory requirements
- Experience interpreting union collective bargaining agreements is a strong asset
- High attention to detail and accuracy in a fast-paced, high-volume environment
- Strong analytical and problem-solving skills
- Proven ability to collaborate effectively across teams and build strong stakeholder relationships
- Excellent verbal and written communication skills
- Familiarity with Canadian HR data, business rules, and legislative requirements
- Ability to troubleshoot and respond to inquiries via phone and email
- Experience working in an HR Shared Services environment using a case resolution system is an asset
- Strong decision-making and time management skills with the ability to prioritize and manage urgent requests
- Commitment to continuous learning and improvement, both personally and within the HRSC
- Flexibility to work overtime or weekends during peak periods to meet payroll and operational deadlines
Benefits
- Comprehensive medical, dental, vision coverage
- Life insurance
- Disability coverage
- Retirement program with generous matching contributions
- Paid vacation
- Paid sick days
- Paid holidays
- Paid personal and maternity/parental leaves
- Employee and Family Assistance Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
leave of absence administrationdata auditspay processingcompliance auditssystem testinganalytical skillsproblem-solving skillsattention to detailcustomer service
Soft skills
empathyprofessionalismcollaborationcommunication skillsstakeholder relationship buildingdecision-makingtime managementflexibilitycommitment to continuous learning
Certifications
Bachelor's degree