Nussbaum Medien

Systems Engineer

• Installation and configuration of networked IT systems
• Administration of the complete IT infrastructure
• Analysis and troubleshooting of system errors
• Optimization of process workflows
• Provisioning and maintenance of in-house system fault tolerance
• Training and supporting colleagues with technical questions and issues

IT Specialist Apprentice – System Integration

Customer Success Manager

• Close collaboration with the head of the municipal business unit to develop, implement and continuously improve modern, data-driven marketing and CRM activities
• Creation and execution of digital audience communications (e.g., HubSpot mailings, newsletters, campaign sequences) — with creativity, structure and enthusiasm
• Development and maintenance of whitepapers, landing pages and other digital information resources
• Structuring and maintaining municipal contacts in the CRM system (HubSpot)
• Consolidation of customer data from various sources (e.g., Excel and other systems)
• Support in building and automating workflows, reports and dashboards
• Participation in projects for digitalization and process optimization within the municipal sector

Junior CRM & Marketing Manager – HubSpot

• Support the sales team with structured analyses, clear processes, and efficient organization
• Develop and implement marketing initiatives to support sales, with a focus on digital channels
• Create, maintain, and optimize sales and marketing materials (e.g., presentations, training materials, campaign content)
• Manage and further develop the CRM system to optimize customer relationships and sales activities
• Analyze customer data, campaign performance, and market trends to derive strategic measures
• Support the further development of digital sales platforms and online advertising offerings

Campaign Manager, Sales & CRM

• Installation and configuration of networked IT systems
• Administration of the entire IT infrastructure
• Analysis and troubleshooting of system errors
• Optimization of process workflows
• Provision and maintenance of the resilience/failover capability of in‑house systems
• Training and supporting colleagues with technical questions and incidents

Apprenticeship: IT Specialist — System Integration

• Enge Zusammenarbeit mit der Leitung des Geschäftsbereichs Kommunen zur Entwicklung, Umsetzung und Weiterentwicklung moderner, datengetriebener Marketing- und CRM-Aktivitäten
• Aufbau und Umsetzung digitaler Zielgruppenkommunikation (z. B. HubSpot-Mailings, Newsletter, Kampagnenstrecken)
• Entwicklung und Pflege von Whitepapern, Landingpages und weiteren digitalen Informationsangeboten
• Strukturierung und Pflege der kommunalen Ansprechpartner im CRM-System (HubSpot)
• Konsolidierung von Kundendaten aus verschiedenen Quellen (z.B. Excel und anderen Systemen)
• Unterstützung beim Aufbau und bei der Automatisierung von Workflows, Reports und Dashboards
• Mitarbeit an Projekten zur Digitalisierung und Prozessoptimierung im kommunalen Umfeld

Customer Support

• Service-oriented, timely solutions to user requirements
• Creation of user profiles and objects in the Artikelstar editorial system
• Support onboarding and offboarding processes for objects
• Technical consulting and assistance for our users
• Handling daily inquiries by phone and e-mail
• Training users
• Ensuring correct publication and maintenance of all content on NUSSBAUM.de – from profile management to event entry

IT Specialist Apprentice – System Integration

Junior CRM & Marketing Manager – HubSpot

Campaign Manager, Sales & CRM

Apprenticeship: IT Specialist — System Integration

Junior CRM & Marketing Manager – HubSpot

Support Specialist, Artikelstar CMS