NurseDash

Account Executive

• Identify and engage potential clients in the healthcare sector, developing tailored proposals that meet their unique needs.
• Manage the entire sales cycle, from prospecting to closing deals and nurturing client relationships.
• Collaborate with the marketing and product teams to align sales strategies with broader company objectives.
• Provide insightful feedback from clients to the product development team to help shape future offerings.
• Achieve and exceed sales targets, contributing to the growth and success of NurseDash.

Operations

• Own the master schedule for our W2 cohort across a premier regional facility network.
• Achieve a 100% Fill Rate by proactively matching worker preferences with facility needs.
• Implement the "Anchor Shift" strategy to ensure stable staffing and benefit eligibility for our core team.
• Act as the primary daily advocate for our W2 employees.
• Conduct "Stay Interviews" to gather feedback and ensure our team is satisfied with their professional growth.
• Drive adoption of W2-specific perks, ensuring our team feels the full value of their employment.
• Foster a culture of reliability to maintain an ultra-low cancellation rate (<2%).
• Collaborate with Finance to ensure hours worked are accurately captured for our weekly payroll.
• Protect unit sustainability by aligning scheduling decisions with our established business model.

Operations Engagement Coordinator

Account Manager

• Be the face of NurseDash to our facility clients in designated market by building strong relationships through exceptional customer service and timely communication
• Manages and grows our facility relationships to achieve and surpass targets while ensuring retention and customer satisfaction
• Executes account management tactics (weekly client outreach, site visits, etc.) and playbook (e.g., QBRs, client planning, client tiering, customer satisfaction, etc.)
• Works collaboratively and cross departmentally to ensure that supply and demand dynamics are in balance in market; and to ensure customer feedback is shared to be built into our platform
• Business development with potential clients in new markets or regions
• Monitor client performance and provide regular updates to clients (savings reports, etc.)
• Conduct research and analysis to support the development of client strategies
• Attend client meetings and participate in client presentations as needed
• Stay up-to-date with industry trends and provide insights and recommendations to clients and internal teams

Account Executive

Operations Engagement Coordinator

Regional Account Manager