Business Operations Manager – International
Numeral (YC W23)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇺 Anywhere in Europe
Visit company websiteSalary
💰 $55,000 - $75,000 per year
Job Level
Mid-LevelSenior
Tech Stack
RPASQL
About the role
- Launch our product in new countries: Own end-to-end delivery of international launches—from operational research and tooling to stakeholder coordination and SOP development.
- Design scalable tax workflows: Build repeatable, automation-friendly processes for VAT/GST compliance using a combination of RPA tools, SQL, and AI agents.
- Own rollouts from 0–1: Pilot new operational systems, document workflows, train the team, and scale across regions.
- Improve efficiency & automation: Identify bottlenecks, reduce manual execution time, and implement automation and tooling to increase leverage.
- Triage edge cases and escalations: Support customer and internal teams by solving complex international operations issues, then build systems to prevent them in the future.
- Document and scale knowledge: Create internal SOPs and operational guides to ensure the team can scale with quality and consistency.
- Partner across teams: Collaborate with Product, Sales, and Customer Experience to enable seamless rollouts and drive go-to-market success in each region.
Requirements
- 5+ years in operations at a fintech, SaaS, or compliance-focused startup
- 2+ years of remote work in globally distributed teams
- Proven experience building structured processes in ambiguous, early-stage environments
- Familiarity with process automation tools (Google Sheets, AppScript, RPA frameworks)
- Strong stakeholder and vendor management skills
Benefits
- Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLRPAautomationprocess designworkflow documentationVAT complianceGST complianceoperational researchscalabilityproblem-solving
Soft skills
stakeholder managementvendor managementcollaborationcommunicationteam trainingefficiency improvementadaptabilityleadershiporganizational skillscustomer support