Performance Architect

Numa

Performance Architect serving as a consultative partner to AI-native dealerships by connecting their business goals to Numa’s platform. Elevating Numa as a strategic partner through performance insights and collaboration.

Posted 7/27/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep experience in the automotive industry, particularly in dealership operations and vendor relationships, with a strong focus on driving profitability and customer satisfaction through strategic partnerships and data-driven insights.

Highest-signal resume keywords

Automotive Industry ExperienceLeadership in Dealership OperationsData-Driven Performance ManagementCustomer Satisfaction ImprovementStrategic Partnership Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Performance Metrics AnalysisProfitability ManagementOperational KPI AlignmentEngagement Plan CreationQuarterly Business Review Leadership

Soft Skills

Excellent Communication SkillsOrganizational SkillsCollaborative MindsetSelf-Starter AttitudeInfluencing Skills

Tools & Technologies

Customer Success ToolsBusiness Intelligence SoftwarePerformance Management Systems

Industry Keywords

Dealership ManagementFixed OperationsService Department GrowthCustomer ExperienceStrategic Reviews

About the role

Key responsibilities & impact

Build strategic partnerships with dealership GMs and leadership teams, earning trust through insight, credibility, and results
Tie Numa’s platform to business goals such as profit, team productivity, and customer satisfaction (CSI)
Lead executive Quarterly Business Reviews (QBRs) that align teams and create forward-looking action plans
Deliver dealership-specific performance insights that are actionable, impactful, and aligned with local priorities
Create and manage 90-day engagement plans that drive measurable outcomes
Guide strategic reviews and tailor action plans based on real-time performance metrics and dealership priorities
Elevate Numa from a vendor to a strategic partner that leadership relies on for results
Partner cross-functionally with Product, Customer Success, and Sales to shape tools, playbooks, and best practices that elevate client success
Travel onsite to dealerships as needed to deepen relationships and drive engagement

Requirements

What you’ll need

Deep experience in automotive, including time on both the dealer and vendor side
Experience as a former General Manager, Fixed Operations Director, or similar leadership role within a dealership
Proven ability to run and grow a service department, including driving profitability and customer satisfaction
Confidence working with executive stakeholders and leading data-driven performance conversations
Strong ability to connect software solutions to operational KPIs and business goals
Proven ability to work independently as a self-starter, taking ownership of relationships and outcomes end-to-end and proactively driving results with minimal supervision
Excellent written and verbal communication skills, with the ability to influence and align both frontline and executive audiences
Strong organizational skills with the ability to manage multiple accounts and priorities in a fast-paced environment
A collaborative mindset and passion for delivering exceptional customer experiences and measurable business impact

Benefits

Comp & perks

Base Salary: $105,000 - $125,000 + Bonus
Equity Package
Flexible PTO
Health, dental, and vision benefits
401(k) plan