Senior .NET Developer

NULL NULL NULL NULL NULL NULL NULL NULL

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Serve as the senior developer for the analysis, troubleshooting, and evaluation of technology issues, as well as design, development, implementation, and support of applications.
  • Report and document problematic issues and escalate accordingly.
  • Solve mid to high-level technical issues ranging from general software questions to advanced machine interface or 3rd party integrations.
  • Track and maintain customer service requests and work orders.
  • Work with internal and external users, developers, and testing teams as needed.
  • Serve as a day-to-day contact for clients, building trust and rapport while identifying areas of opportunity.
  • Communicate fluently and effectively both formally and informally.
  • Help create new knowledge center articles & tutorials with screenshots to assist the client.
  • Identify team process gaps and work proactively to close them.
  • Assist the manager with establishing and managing SDLC standards.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or other related field; or equivalent work experience
  • 7+ years of Technical Support or equivalent experience
  • 9+ years of recent hands-on software development work experience in RESTful API, C#, .NET, Entity Framework, MVC, WCF, Web Services, XML, AWS
  • Excellent communication skills, both verbal and written, including presentation skills.
  • Bilingual (English/Spanish) a plus.
Benefits
  • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
  • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
  • Paid holidays and time off to support a healthy work-life balance.
  • Parental leave to help our employees welcome their new additions.
  • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
  • Company-paid counseling for assistance with mental health, stress management, and work-life balance.
  • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
  • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
RESTful APIC#.NETEntity FrameworkMVCWCFWeb ServicesXMLAWSTechnical Support
Soft Skills
communication skillspresentation skillsbuilding trustrapportproblem-solvingteam collaborationprocess improvementclient interactiondocumentationbilingual