Nuix

Revenue Operations

• Act as the primary liaison between Regional EVPs and sales teams with Finance and other internal stakeholders to streamline processes and support deal progression.
• Build and enhance Business Intelligence and reporting for Nuix’s Go-to-Market (Sales, Marketing, and Partner) teams.
• With the sales teams investigate new tools and processes to improve sales teams efficiency and effectiveness.
• Drive adoption of sales tools and processes through training and change management initiatives, with particular focus on Salesforce optimisation and removing operational bottlenecks.
• Develop a model defining minimum global expectations relating to core processes, practices, tools and reporting while allowing flexibility for local nuances and requirements.
• Support sales forecasting, pipeline discipline, and preparation for pipeline reviews.
• Partner with Marketing on planning, execution, and measurement of GTM initiatives.
• Deliver accurate, real-time dashboards, analytics, and reporting for GTM teams including sales performance, pipeline metrics, and business insights.
• Provide advice to sales teams on deal structures and revenue recognition
• Lead the design, implementation, and administration of sales commission and incentive plans, including quota setting and performance management frameworks.
• Provide regular reporting and cadence support to the CFO and CEO and senior leadership.
• Lead and manage a team of sales analysts to support revenue operations initiatives.
• Work flexibly across global time zones to lead and support cross-regional teams and ensure timely coordination of operational activities across APAC, EMEA, and Americas.
• Periodic international travel required to build relationships with regional teams, support major deal cycles, and ensure effective implementation of global processes and systems.
• Execute ad-hoc operational and strategic projects as required.

Global Revenue Operations Manager

Account Executive

• Develop and execute a Strategic Account plan for target accounts that meet company objectives
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Maintain and develop customer relationships with key personnel to increase revenue within assigned accounts
• Locate or propose potential business opportunities with clients and partners; discovering and exploring further details regarding the opportunities
• Collaborate with subject matter experts, Sales Engineers and peers to meet assigned targets
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis
• Develop a deep knowledge of Nuix products and solutions with the ability to communicate the value proposition of all Nuix offerings
• Effectively manage the entire sales cycle, from prospecting to negotiating commercial agreements to closing the deal
• Document activity in Salesforce to accurately forecast the business on a consistent basis
• Exceed activity, pipeline, and revenue goals

Enterprise Sales Executive

Solutions Engineer

• **Customer Engagement & Solution Design**
• - Partner with Business Consultants, Pre-sales and Customers to understand their business requirements and technical constraints
• - Design and implement Nuix solutions tailored to specific customer needs
• - Conduct technical discovery sessions and requirements gathering workshops
• - Collaboratively develop solution architectures and implementation roadmaps for technical and business stakeholders
• **Implementation & Deployment**
• - Lead end-to-end implementation of Nuix solutions in customer environments
• - Deploy and configure Nuix solutions applications in Linux and Kubernetes environments
• - Manage solution rollouts across AWS and Azure cloud platforms
• - Ensure seamless integration with existing customer systems and workflows
• **Technical Leadership & Best Practices**
• - Implement orchestration, automation, data pipelines and model fine-tuning processes
• - Establish monitoring and performance optimization frameworks
• - Create technical documentation and implementation guides
• - Develop and optimize prompt engineering strategies for various use cases
• **Customer Success & Support**
• - Serve as the primary technical point of contact throughout the customer lifecycle
• - Provide ongoing technical guidance and troubleshooting support
• - Train customer teams on solution usage and best practices
• - Identify expansion opportunities and additional use cases
• **Travel Requirements**
• - This role may require up to 20% travel for customer engagements and on-site implementation

Solutions Consultant

Accounts Payable

• Accurately process transactions such as purchase order entry and invoice processing (including credit card bills), including, PO approval tracking and matching of invoices against PO while adhering to Nuix policies.
• Monitor and manage invoices overdue and approaching overdue including working directly with the business to ensure timely approval and payment to vendors.
• Process employee expense claims within the Nuix policy and ensuring that these are paid in a timely manner.
• Responsible in accuracy of data entry by ensuring that invoices are allocated to correct cost centers and account codes and reporting into profit and loss (P&L).
• Creation and maintenance of vendor database in ERP system.
• Prompt handling of queries from vendors and internal stakeholders. Assist employee training regarding expense report submission for new hires.
• Creates payment proposals, runs payments in ERP, uploads bank files to various banking platforms and sends remittance advice to employees and vendors.
• Build effective relationships across own team and across the business to be considered the ‘first port of call’ for accounts payable and email enquiries.
• Manage AP inbox and daily assignment of expense claims to team members for processing.
• Practice Root Cause Analysis for issue encountered/feedback received related to invoice processing and able to propose corrective and preventive actions to team lead/manager.
• Assist team lead/ manager in promoting teamwork and collaboration in team by sharing the best ways of working and efficient ways of resolving issues during huddles and team meetings.
• Month end duties including journal entries preparation, cost allocation and BS reconciliations.
• Assist the annual statutory audit and tax compliance process, if required.
• Maintaining efficient filling systems of invoices and employee expenses.
• Be aware of the Finance business plan to appropriately align service delivery.
• Participate in all internal meetings as required in order to share and develop strategy and best practice.
• Contribute to the development of team’s business plan in order to maximize productivity and performance.
• Contribute to the refinement of process, procedures and systems to continuously improve the efficiency of accounting activities.
• Lead in project improvements including process automation.

Accounts Payable Officer

Program Manager

• Design and implement tailored training solutions: Create and manage specialized training content and programs that address specific customer workflows, use cases, and business challenges in eDiscovery and investigations. Ensure programs align with educational strategies, company goals, and measurable customer outcomes.
• Drive customer onboarding and adoption: Lead comprehensive onboarding processes and product adoption programs that accelerate time-to-value, maximize feature utilization, and establish customers as champions of the solutions.
• Identify business development opportunities: Assess customer maturity, identify capability gaps, and proactively recommend training initiatives and advanced programs that drive upsell, cross-sell, and expansion revenue. Position training as a strategic value-add that deepens customer relationships. Manage the pipeline and forecast of the training business.
• Position training as a professional service offering: Work with sales and marketing to develop, package, and position customized training programs as standalone or complementary service offerings. Help customers understand the ROI of tailored training investments.
• Collaborate across teams: Work cross-functionally with sales, customer success, product development, and delivery teams to align training efforts, gather customer feedback, and ensure training initiatives support broader business objectives.
• Enhance program quality and techniques: Research and implement innovative training methodologies, technologies, and platforms to continually improve program effectiveness, customer experience, and measurable business outcomes.
• Measure impact and drive continuous improvement: Monitor training program effectiveness through customer feedback, adoption metrics, and business outcomes. Provide strategic recommendations for program enhancements and scaling successful initiatives.
• Build customer and partner relationships and advocacy: Develop deep relationships with training participants and stakeholders to understand evolving needs, establish credibility, and generate customer references and testimonials that support sales efforts.

Customer Solutions Training Program Manager

Full-stack Engineer

• Designs, develops, enhances, debugs, and implements software
• Troubleshoots production problems related to software applications
• Researches, tests, builds, and coordinates the conversion and/or integration of new product integrations based on requirements
• Designs and develops new software products or major enhancements to existing software
• Becomes an expert in the Adaptive Rules language and developers the ability to consult on rules for customers and develop new rule features
• Addresses problems of systems integration, compatibility, and multiple platforms
• Consults with project teams and end users to identify application requirements
• Performs feasibility analysis on potential future projects to management
• Assists in the evaluation and recommendation of application software packages, application integration and testing tools
• Resolves problems with software and responds to suggestions for improvements and enhancements
• Instructs, assigns, directs, and checks the work of other software developers on development team
• Participates in development of software user manuals
• Developing top quality, stable code
• Ensuring product components are easily tested and maintained

Principal Software Engineer – Endpoint Rules Language Developer

• Designs, develops, enhances, debugs, and implements software
• Troubleshoots production problems related to software applications
• Researches, tests, builds, and coordinates the conversion and/or integration of new product integrations based on requirements
• Designs and develops new software products or major enhancements to existing software
• Addresses problems of systems integration, compatibility, and multiple platforms
• Consults with project teams and end users to identify application requirements
• Performs feasibility analysis on potential future projects to management
• Assists in the evaluation and recommendation of application software packages, application integration and testing tools
• Resolves problems with software and responds to suggestions for improvements and enhancements
• Instructs, assigns, directs, and checks the work of other software developers on development team
• Participates in development of software user manuals
• Developing top quality, stable code
• Ensuring product components are easily tested and maintained

Principal Software Engineer – Endpoint Developer

Pre-sales Engineer

• Partner with the Sales team to close new and upsell business by understanding pain points and showcasing Nuix-aligned approaches.
• Collaborate and win as a team (Pre-Sales and Sales Reps) and support with knowledge sharing by mentoring others.
• Be part of a team who thrives in meeting and presenting to new prospective customers.
• Conduct solution demonstrations for existing and prospective customers: onsite, at industry specific events or via teleconference.
• Educate prospective customers on Nuix offerings and solutions through events and marketing initiatives.
• Participate in meetings with customers and support Sales in handling objections or asking challenging questions to move sales opportunities forward.
• Must be able to align solutions with customer business problems through effective Technical Discovery and Scoping. This will include scoping work for large tender/RFx.
• Bridge the gap between technical and non-technical stakeholders. Be the catalyst to mesh business and technical requirements into actionable outcomes.
• Design and deliver proof of concepts (PoC) tailored to meet prospective customers’ business, functional and technical requirements following Project Management methodology.
• Design and deliver solutions to customers, from documentation of software/hardware recommendations and workflows to deployment of the Nuix solution and conducting knowledge transfer and consultation sessions and complete technical validation.
• Learn and maintain expert knowledge of Nuix solutions and workflows, including deployment, and best practices.
• Generate presentations, project plans, and other technical and workflow summary documentation as needed.
• Create standard demonstrations and presentations in partnership with the product leads.
• Create and customize internal and external collateral to support our customers’ use of Nuix solutions.
• Develop/maintain familiarity with the use and setup of common virtual and physical Nuix system configurations.
• Build and sustain expert knowledge of common customer and industry specific use cases and business challenges.
• Work with our Professional Services and wider Technical Community to maximise customer satisfaction and optimisation.
• Become a link between customers and the Nuix Product/Development teams to drive solution development in alignment with the customer’s vision.
• Demonstrate the Nuix behaviours at all times.

Pre-Sales Engineer

Product Manager

• Develop and articulate a strategic product management vision for the Nuix Platform capability, enabling seamless B2B to SaaS transformation and aligning with Nuix's overall objectives.
• Conduct market research, competitive analysis, and customer feedback analysis to identify market trends, platform requirements, and opportunities for platform innovation and differentiation in the SaaS landscape.
• Collaborate with cross-functional teams, including engineering, architecture, DevOps, sales, marketing, and customer success, to define and prioritize platform roadmap initiatives based on strategic goals and customer requirements.
• Drive the end-to-end platform lifecycle, from architecture design through to deployment, as well as perform on-going lifecycle management, ensuring the timely delivery of high-quality platform capabilities and features.
• Define and track key platform metrics, including performance, scalability, reliability, and cost optimization, regularly assess platform performance, and make data-driven recommendations for continuous improvement.
• Act as a subject matter expert in cloud platform architecture, multi-tenancy, microservices, API design, and SaaS infrastructure, providing guidance and expertise to internal teams and stakeholders.
• Develop strong relationships with key stakeholders, including engineering teams, infrastructure specialists, security teams, and business units, to understand their platform needs and incorporate their requirements into the platform roadmap.
• Champion the platform internally, effectively communicating its value proposition, benefits, and competitive advantages to internal teams and executives, demonstrating how platform capabilities enable business growth.
• Collaborate with the engineering and architecture teams to develop platform standards, best practices, and governance frameworks that ensure consistency, security, and scalability across all SaaS offerings.
• Stay up-to-date with industry trends, emerging technologies, and regulatory changes related to cloud platforms, SaaS architecture, security, and compliance requirements, and incorporate that knowledge into the platform strategy and roadmap.
• Drive platform cost optimization initiatives, working with finance and engineering teams to establish efficient resource utilization and pricing models for internal platform consumption.

Product Manager – Platform

• We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix.
• This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.
• We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

• Lead the deployment, configuration, and validation of Nuix software products in customer environments - both remote and occasionally on-site.
• Conduct environment readiness assessments, install application components, and configure integration points with enterprise systems.
• Migrate legacy configurations or data where applicable, ensuring minimal disruption to production environments.
• Develop and maintain installation guides and handover documentation for customer administrators.
• Analyse client requirements and data volumes to recommend optimal hardware and storage configurations.
• Produce architecture and deployment documentation, including data flow diagrams, network layouts, and scaling recommendations.
• Collaborate with customer IT teams to validate environment suitability and performance benchmarks.
• Maintain awareness of Nuix system performance best practices and evolving infrastructure standards (on-premises, cloud, and hybrid).
• Manage individual workload and project deliverables autonomously, ensuring alignment with project timelines and milestones.
• Maintain accurate time tracking, status updates, and documentation within the organization’s project management systems.
• Proactively flag risks, delays, or scope changes to project managers and CSMs.
• Participate in regular project status meetings, providing technical input and progress reports.
• Partner closely with the assigned Customer Success Manager to support customer adoption, solution health, and continuous improvement initiatives.
• Provide ongoing professional services and advisory support to help customers maximize the value of their Nuix investment.
• Assist with knowledge transfer, training sessions, and post-deployment reviews.
• Contribute to the development of service offerings and reusable solution templates.
• Contribute to internal initiatives focused on improving delivery efficiency, standardizing documentation, and enhancing internal tools.
• Share technical learnings, troubleshooting methods, and configuration tips with the broader team.
• Participate in peer reviews and collaborative design sessions for new solution frameworks.
• Diagnose and resolve complex technical issues involving Nuix Neo and associated platform components (e.g., Elasticsearch, PostgreSQL, Kubernetes, or cloud services).
• Reproduce customer issues in test environments and work with Nuix Support or Engineering for escalation where required.
• Analyse logs, system metrics, and performance indicators to identify root causes and implement corrective actions.

• Develop and implement marketing, sales and business development plans for assigned industry to achieve or exceed agreed levels of profitable sales
• Formulate the business plan for the industry, and ensure detailed and strategic account plans are available to support the business planning process
• Liaise with solution consultants and the sales force to target solution sales into accounts to support the revenue planning initiatives
• Ensure account plans are consistent with the industry growth plans, making recommendations regarding account and territory coverage based on research and company growth targets
• Quarterly and annual growth targets met, solutions mix target achieved, new business sources identified and qualified, industry/market segments revenue met, accurate sales forecasting, quality of pipeline and regional sales plan exceeded
• Ensure the company maximises brand exposure and positioning activities in the industry
• Identify current and potential clients, including business decision makers
• Work closely with sales management to ensure that sales activity, focus, solutions expertise is maximised for the industry
• Ensure the industry data base is comprehensive and complete by ensuring a process is in place for sales account managers to follow
• Report against budget and target activities, and explain adverse variances and recommending actions
• Achieve budgeted revenue by indirectly managing key activities via appropriate distribution channel Nuix industry representation
• Promote industry events that position the company as the industry leader in target solutions
• Work successfully with marketing communications to ensure participation at key industry events and maximise brand exposure knowledge sharing
• Operationalise relations with strategic partners in accordance with partner strategies
• Provide clarity and leadership in client engagements for the company solution architecture and benefits
• Progression of the sale as measured by sales milestones within context of solution selling framework
• Accurate, clear and concise articulation of unique business value of Nuix and the proposed solution as measured by peer review, client feedback and presentation reviews
• Provide business and technical expertise in bid processes and proposals through key document reviews and solution content, ensuring all bids submitted on time
• Development and delivery of demonstrations and presentations relevant to a particular product or solution set
• Operable, stable and customised demonstrations for required engagement solution scenarios

Customer Success Manager

• Act as the primary point of contact post-sale, ensuring smooth implementation and strong outcomes.
• Identify opportunities for account expansion and partner with Sales to support growth.
• Collaborate with Sales and Solution Consultants to align Nuix strategies with customer objectives.
• Coordinate delivery of professional services, ensuring projects remain on track and customers see timely outcomes.
• Represent the customer voice internally, working across services, support, and product teams.
• Advise customers on effective adoption of Nuix solutions to maximise value.
• Leverage global Nuix resources to support customer success.
• Support customer skill development through training and ongoing engagement.
• Maintain regular contact to strengthen relationships and ensure satisfaction.
• Track and manage professional services utilisation to ensure effective delivery.
• Operate effectively in a dynamic environment where processes may not be fully defined, taking ownership to create clarity and drive success

Customer Success Manager, CSM

Risk

• Embed and enhance a culture of risk management
• Further develop the Enterprise risk management framework and provide awareness and education of the framework to all staff
• Analyse the environment, discover, assess and supervise risks; assist in developing controls and mitigation plans and oversee their implementation
• Work with the business to maintain an organizational risk register of identified risks, their current status and prioritise remediation and provide regular updates/reports for relevant stakeholders
• Develop and maintain a strong rapport with relevant Business and Functional leaders and teams to facilitate two-way interaction in relation to risk, governance and compliance
• Conduct appropriate analysis on root causes and trends and assist the business identify control improvements
• Undertake systematic challenge, review and validation of the effectiveness of controls in place and coordinate second line risk reporting covering insights and risk indicators for various committees
• Own the Business Continuity Management efforts and maintenance of Key Risk Indicators for the functional teams and contribute to risk and compliance awareness activities
• Provide Risk Management input to key business initiatives and committees e.g. AI Governance, WHS, Cyber and Privacy
• Provide support to the operations and the business in key risk areas
• Set standards and review policies and procedures globally to ensure Nuix meets requirements under applicable laws and localization requirements
• Liaise closely with the legal compliance program and data privacy requirements
• Develop and maintain an assurance framework for key risk and compliance programs and conduct specific risk and compliance assurance reviews
• Coordinate the annual insurance renewal process including collection of data and completion of documentation and liaise with the insurance broker for business requirements such as certificates of currency

Risk and Assurance Manager

Project Manager

• Manage tracking, reporting, and delivery of professional services packages within eDiscovery and Data Forensics.
• Develop and maintain comprehensive project plans outlining tasks, timelines, and resource requirements.
• Coordinate with cross-functional teams to ensure alignment on project goals and deliverables.
• Utilize Salesforce, Jira, and Confluence to track project progress, identify potential roadblocks, and implement effective solutions.
• Implement and maintain systems for real-time tracking of burndown against package hour allotments.
• Coordinate internal and external resources; assign tasks, set priorities, and ensure team members have necessary tools and information.
• Establish and monitor key performance indicators (KPIs); assess and report on project performance and recommend improvements.
• Schedule and lead regular cadence calls with project stakeholders; foster effective communication and collaboration.
• Report to Emily Tice.

• Develop new and existing federal accounts within Federal Civilian accounts and across your territory by marketing company product line and solutions directly to target accounts
• Achieve overall quarterly and annual sales targets
• Initiate proactive outbound account visits and interactions to obtain new business
• Identify opportunities for customer development and revenue growth
• Work closely with internal and external partners to achieve overall results
• Prioritize multiple tasks in a fast-paced team environment
• Assist customers with product selection, pricing and payment method
• Maintain professionalism and proper etiquette through all forms of communication
• Comply with company policies and procedures
• Manage and prepare customer proposals and RFP/RFQ/Solicitations
• Based in Herndon office; required to attend office a minimum of 3 days per week

Federal Sales Executive

Salesforce Developer

• Deliver high-end Salesforce functionality that supports Nuix revenue systems environment and integrations.
• Collaborate with the Product Manager and stakeholders to conceptualize and develop requirements that align business processes, optimize system functionality, and ensure data accuracy.
• Manage integrations including design, development, and maintenance of MuleSoft.
• Develop scalable solutions within Salesforce, including both declarative (Flows, automation) and custom development (Apex, Visualforce, Lightning Web Components).
• Maintain and continuously improve the Lead-to-Order process enabled with Salesforce, Salesforce CPQ, and related applications.
• Support the verification, automated testing, and deployment of new and existing functionality before release to end users.
• Implement process improvements, automation, and AI-driven enhancements to support and optimize business processes.
• Adhere to Salesforce DevOps best practices (source control, CI/CD, sandbox strategy).
• Ensure security, scalability, and compliance best practices are followed.
• Work in an Agile approach and engage various stakeholders and teams.

Product Designer

• Collaborate with product owners and software architects to define product specifications, use cases, and product requirements for the engineering teams to develop against.
• Organise, facilitate and analyse quantitative and qualitative user research.
• Produce high-quality creative solutions to complex problems.
• Create user story maps, wireframes, prototypes, visual design comps, interaction designs and user flows.
• Be comfortable in taking big-picture ideas from concept to design, yet also comfortable in focusing on small, detailed features that help to deliver a consistent experience.
• Assist in building our design system, workflow and component library.
• Create and document processes and procedure

Senior Product Designer

Salesforce Administrator

• Act as the primary administrator of Salesforce: manage configuration, user management, profiles, roles, and permissions
• Maintain data quality through validation rules, duplicate management, and regular data audits
• Partner with business stakeholders to gather requirements, evaluate requests, and recommend governance-aligned solutions
• Manage user demands with resilience while ensuring adherence to governance and design standards
• Build and maintain automation using Flows, approval processes, and other declarative tools
• Develop and maintain reports and dashboards that provide actionable insights
• Champion adoption: promote effective use of Salesforce, encourage new features, and drive user confidence
• Deliver user training, onboarding, and upskilling programs
• Support integrations with other systems, coordinating with developers and integration partners
• Administer and support Salesforce CPQ: product configuration, pricing rules, quoting, and troubleshooting for Lead-to-Order processes
• Monitor Salesforce releases and recommend relevant functionality for adoption
• Support testing, change management, and deployment processes for controlled system updates
• Ensure system security, compliance, and governance are upheld across the platform

• Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world.
• We provide innovative solutions across eDiscovery, information governance, forensic and electronic investigations for more than 2,000 customers in over 75 countries.
• As a result of our continued growth, we are seeking an outstanding Software Engineer (Nuix Automate).
• Implementing critical software modules for Nuix with a high degree of independence.
• Position based in our Pittsburgh office; required to attend office minimum 3 days per week but may elect to work remotely for remaining days.

Software Engineer

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world.
At Nuix, we hire the best people from around the world and empower them to do what they do best.
We collaborate to provide innovative solutions for more than 1,800 customers in over 72 countries.
As a result of our continued growth, we are seeking an outstanding Software Engineer.
This position is responsible for implementing critical software modules for Nuix with a high degree of independence and require an excellent knowledge of software development technologies.
Location: This position will be based in our Pittsburgh office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the Pittsburgh office for the remaining days of the week.

Software Engineer, Nuix Discover

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world.
At Nuix, we hire the best people from around the world and empower them to do what they do best. We pride ourselves on our ongoing innovation, dedicated customer service and cutting-edge solutions that make a real difference to our customers and the world in which we live.
We collaborate to provide innovative solutions for more than 1,800 customers in over 72 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.
As a result of our continued growth, we are seeking an outstanding Senior Software Engineer. This position is responsible for implementing critical software modules for Nuix with a high degree of independence and require an excellent knowledge of software development technologies.
Location: This position will be based in our Pittsburgh office. The candidate is required to attend the office a minimum of 2 days per week, but may voluntarily elect to work either remotely or from the Pittsburgh office for the remaining 3 days of the week.