IT Operations Technician

Nucor Corporation

IT Operations Technician providing technical support across various enterprise-wide systems at Nucor. Working with onsite and remote employees, as well as supporting project work.

Posted 4/15/2026full-timeLewisville • Texas • 🇺🇸 United StatesJuniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide technical support to employees using phone, email, chat, and the ticketing system;
provide in-person support to onsite employees and remote support to other locations
Order, configure, and deploy new equipment and manage used inventory
Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software and applications
Troubleshooting and maintaining IT infrastructure equipment such as computers/laptops, phones, servers, access control systems and network devices
Create and support user account and group membership setups
Support project work as assigned
Create and maintain documentation regarding incidents, projects, and inventory
Work a rotational on-call IT support schedule to include evenings and weekends as assigned

Requirements

What you’ll need

1-year technical experience supporting users with hardware, software, administration and IT customer support as defined in the responsibilities.
IT related associate degree, or 2 years of equivalent recent experience
Experience installing, configuring, and troubleshooting MS Windows, Office, Outlook, and other basic Windows applications
Experience troubleshooting networking equipment, Conference rooms audio/visual, and access control systems/cameras/badges
Experience with workstation imaging software and an MDM solution such as Microsoft Intune
Experience in a heavy industrial setting
SAS Platform experience
Microsoft PowerShell
Experience Cloud Management
Experience Microsoft ADO
Experience working in a Scrum project management framework

Benefits

Comp & perks

Medical
Dental
Vision
Disability Insurance
401K and Roth accounts
Profit sharing
Pay-for-performance bonuses
Paid parental leave
Tuition reimbursement
Stock program
Scholarships

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technical supporttroubleshootinginstallationconfigurationmaintenanceuser account managementworkstation imagingMicrosoft PowerShellnetworking equipmentSAS Platform

Soft Skills

communicationproblem-solvingcustomer supportdocumentationteamworkadaptabilitytime managementattention to detailorganizational skillsproject support

Certifications

IT related associate degree