Nucor Corporation

IT Operations Technician

Nucor Corporation

full-time

Posted on:

Location Type: Office

Location: Swansea • South Carolina • 🇺🇸 United States

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Job Level

Junior

Tech Stack

Cloud

About the role

  • Configuring, operating, and maintaining various systems while supporting internal IT partners at the local division.
  • Provide technical support to NBGSC - Swansea South Carolina.
  • Installing, configuring, testing, and supporting various business applications and infrastructure hardware (networking, computers, camera systems, wireless hand-held devices, etc.).
  • Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person support to onsite employees and remote support to other locations.
  • Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition.
  • Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications.
  • Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones, printers, conference room, digital signage, servers, access control systems and network devices.
  • Create and support user account and group membership setups.
  • Procure, setup, configure, distribute and troubleshooting of all mobile devices.
  • Work on projects and perform other duties as assigned.
  • Create and maintain documentation.
  • Work a rotational on-call IT support schedule to include evenings and weekends as assigned.

Requirements

  • 1-year technical experience supporting users with items such as computers/laptops, desk phones, mobile phones, printers.
  • IT related associate degree, or equivalent combination of experience and education will also be considered.
  • Ability to travel as needed to support other divisions as well as working weekends/nights as needed.
  • Experience installing, configuring, and troubleshooting MS Windows, Office 365 including mailbox setup, and other basic Windows applications.
  • Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals.
  • Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security systems and components such as cameras and badges.
  • Experience with workstation imaging software and an MDM solution such as Intune.
  • Experience in a heavy industrial setting.
  • Customer support or helpdesk experience.
  • AZ-900 Certification
  • Microsoft Intune fundamentals
  • MD-102 Endpoint Administrator Associate certification
  • PowerShell Experience
  • Cloud Migration Experience
  • Microsoft ADO Experience
  • Agile Mindset Experience.
Benefits
  • Medical
  • Dental
  • Vision
  • Disability Insurance
  • 401K and Roth accounts
  • Profit sharing
  • Pay-for-performance bonuses
  • Paid parental leave
  • Tuition reimbursement
  • Stock program
  • Scholarships and more.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supporttroubleshootinginstallingconfiguringmaintainingnetworkingcomputer hardwaremobile device managementworkstation imagingcloud migration
Soft skills
customer supportcommunicationproblem-solvingteam collaborationadaptabilitytime managementattention to detailorganizational skillsinterpersonal skillsability to work under pressure
Certifications
AZ-900 CertificationMicrosoft Intune fundamentalsMD-102 Endpoint Administrator Associate certification