Security Engineer

• As a Network Security Engineer (L1), be the first point of contact for clients, ensuring their IT infrastructure and systems remain operational.
• Proactively identify, investigate, and resolve technical incidents and problems, focusing on first-line support for standard and low-complexity incidents and service requests.
• Monitor client infrastructure and solutions, identifying problems and errors before or as they occur.
• Dive deep into first-line incidents assigned, pinpointing root causes, and providing telephonic, ITSM ticket, or chat support.
• Conduct maintenance activities, such as patching and configuration changes, for smooth operation of client systems.
• Work across two or more technology domains: Cloud, Security, Networking, Applications, or Collaboration.
• Update existing knowledge articles or create new ones, seeking opportunities for work optimization, and support project work as needed.
• Contribute to disaster recovery functions and tests, ensuring client data is secure.

Network Security Engineer, L1

Cybersecurity Consultant

Senior Engineer, Cloud Security

Consultor de Seguridad IAM

Security Governance Specialist

Consultor de Seguridad