GTM Manager – Services Growth

NTT

GTM Manager driving growth and lifecycle management within NTT DATA's Technology Solutions portfolio. Collaborating across regions to execute GTM strategies for customer success and service excellence.

Posted 6/16/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive execution of the Services GTM strategy to support business growth and customer lifecycle outcomes (land, adopt, expand).
Collaborate with strategic partners to develop and deliver joint GTM initiatives and strengthen ecosystem alignment.
Monitor and manage performance through regular business reviews, ensuring visibility of pipeline, growth, and opportunities.
Enable consistent execution across countries by sharing best practices and supporting scalability of successful approaches.
Contribute to the development and standardization of service offerings, frameworks, and operating models.
Leverage tools, insights, and feedback to support ongoing improvement of services and solutions.
Ensure alignment across sales, services, and specialist communities to deliver a cohesive client experience.
Provide leadership and direction to lifecycle and specialist communities, fostering collaboration and capability development.
Support mentoring, coaching, and upskilling initiatives to enhance performance and effectiveness.
Promote a culture of continuous improvement, accountability, and knowledge sharing.
Work closely with client-facing teams to support consistent and high-quality customer engagement.
Build and maintain relationships with key stakeholders to understand business needs and position relevant service solutions.
Support resolution of strategic client issues and contribute to strengthening long-term partnerships.
Ensure alignment with global services strategy and operating models.
Collaborate with cross-functional and regional teams to drive consistency and adoption of best practices.

Requirements

What you’ll need

At least 5 years’ experience in sales and/or business development within a large scale (preferably multi-national) technology services environment
Understanding of support services market, market dynamics, trends, vendor (OEM), reseller, distributor relation and high-level competitive landscape
Understanding of the TSIA LAER and DARE model and the roles played throughout the lifecycle
Strong understanding of SW & service lifecycle management and go-to-market strategies in a technology or services environment
Experience as sales specialist, business development, or services delivery, ideally in a multi-country or matrix organization.
Ability to collaborate effectively across functions and build strong stakeholder relationships.
Strategic thinking combined with execution focus and results orientation.
Strong communication, presentation, and analytical skills.
Knowledge of IT services environments and industry practices is beneficial.
Interpersonal skills with the ability to develop and maintain solid stakeholder relationships and collaborate with key client facing teams.
Demonstrates leadership skills and drives standards of performance
Strategic thinking ability coupled with strong planning and execution skills
Assertive in approach coupled with confidence in area of expertise and the ability to facilitate business conversations
Ability to interpret complex data/reports, derive business insights and define relevant operating responses
Sufficient knowledge and understanding of IT service environment, service operations and ITIL practices
You have an educational background in IT, business administration or information management focused on product management and/or business development.
Experience in product and business development in technology and services domains, including client facing responsibilities.
You are familiar with consulting led approaches, methodology and practice.
Strong communication, presentations and planning skills are key.
Experience in project management and/or marketing will be an asset.
You are fluent in written and spoken English and have held positions in which you have demonstrated your ability to engage with a wide range of functional and geographical organizations, including multicultural management.

Benefits

Comp & perks

Hybrid Working
Equal Opportunity Employer.

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Hard Skills & Tools

salesbusiness developmentservice lifecycle managementgo-to-market strategiesproject managementdata analysisITIL practicesconsulting methodologiesproduct managementservices delivery

Soft Skills

collaborationstrategic thinkingcommunicationpresentationanalytical skillsinterpersonal skillsleadershipplanningexecution focusstakeholder relationship management