Business Analyst Lead, IT

NTT

. The IT BA Leader is required to perform most of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.

Posted 4/22/2026full-timeHanoi • 🇻🇳 VietnamSeniorWebsite

Tech Stack

Tools & technologies

AzureERP

About the role

Key responsibilities & impact

The IT BA Leader is required to perform most of the tasks defined by the project, gathering facts, analyzing client requirements and designing solutions that demonstrate the functionality to support the findings.
This role participates in the planning, design and implementation for the assigned enterprise applications and/or systems.
This role is responsible for testing and troubleshooting the functionality of the installed enterprise applications and/or systems by identifying and documenting technical issues to be escalated to product and system integration teams for resolution.
Lead requirement elicitation through client interviews and workshops
Analyze business processes and define As‑Is / To‑Be workflows
Define and document business and functional requirements clearly
Produce and clearly explain key BA deliverables, including: o Business Requirement Documents (BRD) o Screen definition and screen list o Interface requirement definitions o Functional structure / system function allocation diagrams
Lead stakeholder alignment and gain agreement from both clients and development teams
Communicate requirements effectively to engineers, functional consultants, and testers
Support test planning and User Acceptance Testing (UAT)
Collaborate with Project Managers on scope control, issue management, and change requests

Requirements

What you’ll need

4+ years of experience as a Business Analyst or in a similar role in IT system development projects
Strong experience in upstream phases, including: Business analysis (As‑Is / To‑Be); Requirements definition (business and functional requirements); Basic functional design and early solution shaping
Solid understanding of system development lifecycle in Waterfall and/or Agile projects
Ability to clearly explain requirements and deliverables and lead consensus among stakeholders
Strong communication, facilitation, and documentation skills
Business‑level English communication skills (written and spoken)
Preferred Qualifications : Experience using screen mockup or prototyping tools (e.g. Figma, Adobe XD)
Experience supporting requirement clarification using wireframes or prototypes
Experience as a BA for ERP or enterprise systems (D365 F&O, Business Central, SAP, etc.)
Business domain knowledge in manufacturing, logistics, procurement, inventory, accounting, or finance
Experience working in Agile / Scrum projects
Experience with project management or development tools such as JIRA, Redmine, or Azure DevOps
Japanese proficiency (JLPT N2 or above, or equivalent experience working with Japanese clients)

Benefits

Comp & perks

Hybrid working mode
Competitive salary based on agreement.
Full social insurance coverage based on salary.
Probation with 100% salary.
Comprehensive healthcare coverage for staff and their families.
Annual bonuses and regular salary reviews.
Training sponsorship for professional courses and certification exams.
Regular health check-ups.
15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysisrequirements definitionfunctional designsystem development lifecycleAgileWaterfallUser Acceptance Testingscreen mockupprototypingERP systems

Soft Skills

communicationfacilitationdocumentationstakeholder alignmentconsensus buildinganalytical skillsproblem-solvingcollaborationleadershipclient interaction