NTT

L2 Digital Signage Engineer, German Speaker

NTT

full-time

Posted on:

Location Type: Office

Location: Bucharest • Romania

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Tech Stack

Linux

About the role

  • Provide Level 2 support for digital signage hardware, software, and network-related issues
  • Troubleshoot and resolve incidents escalated from Level 1 support within SLA
  • Configure, deploy, and maintain digital signage players, displays, and CMS platforms
  • Perform root cause analysis and implement permanent fixes for recurring issues
  • Support content scheduling, playback issues, and media optimisation
  • Monitor system health, performance, and uptime using monitoring tools
  • Apply firmware, OS, and application updates in line with change management processes
  • Maintain accurate technical documentation, runbooks, and asset records
  • Liaise with vendors and third-party support for issue resolution and escalations
  • Support new installations, upgrades, pilots, and proof-of-concept deployments
  • Provide guidance and mentoring to Level 1 support engineers

Requirements

  • Bachelor’s degree or equivalent experience in Information Technology, Computer Science, Electronics / AV Engineering, Telecommunications
  • 3+ years experience in digital signage, AV systems, or IT support roles
  • Strong analytical and structured troubleshooting skills
  • Solid understanding of AV, digital signage, and IT infrastructure concepts
  • Proven experience supporting enterprise or large-scale digital signage deployments
  • Experience working in a managed services or service desk environment
  • Exposure to incident, problem, and change management processes
  • Experience supporting Windows, Linux, or embedded player platforms
  • Relevant certifications (desirable): CompTIA A+, Network+, or ITF+, AVIXA CTS or CTS-I
Benefits
  • Equal Opportunity Employer
  • Diverse and inclusive work environment
  • Opportunities for career growth and advancement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital signageAV systemstroubleshootingroot cause analysiscontent schedulingmedia optimisationmonitoring toolsfirmware updatesOS updatesapplication updates
Soft Skills
analytical skillsstructured troubleshootingguidancementoringcommunicationproblem-solvingcollaborationvendor liaisonescalation managementdocumentation
Certifications
CompTIA A+Network+ITF+AVIXA CTSAVIXA CTS-I