NTT

Data Center Remote Hands Engineer

NTT

full-time

Posted on:

Location Type: Office

Location: Pennsylvania • Pennsylvania • United States

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Tech Stack

Switching

About the role

  • Provide a professional first-line onsite technical support and field engineering service to clients
  • Proactively identify and resolve technical incidents and problems
  • Manage standard and low complexity incidents, conducting routine tasks
  • Ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions

Requirements

  • Bachelor's degree or equivalent in Information Technology or Computing or related field
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
  • Entry level experience in building, deploying and supporting data center networking infrastructure
  • Associate level knowledge of data center network equipment like Nexus and MDS series switching
Benefits
  • Equal Opportunity Employer
  • Global culture embracing diversity
  • Committed to environment free of discrimination and harassment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
technical supportfield engineeringincident managementdata center networkingnetwork infrastructureCiscoNetAppEMCNexus switchingMDS series switching
Soft skills
problem solvingproactive identificationcommunicationcustomer servicetime management
Certifications
Bachelor's degree in Information TechnologyAssociate level certification in Data Centre technologiesCCNA (DC)