Infrastructure Engineer

• Provide operational support, track update and resolve all assigned tasks in JIra, ensuring that documentation is thorough, accurate and meets a standard of high quality
• Proactively monitor, recognize, analyze, isolate and/or resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques
• Perform deployment and maintenance of industrial devices, analysis and reporting tools
• Deliver remote planned maintenance activities in line with the Maintenance Schedule, following documented processes and procedures, including roll back
• Manage patch management processes and support remote systems
• Utilize Deployment Scripting Solution and automation
• Create and maintain documentation as it relates to hardware, network and system configuration, mapping, and processes
• Collaborate with cross-functional teams, including engineering, operations, and quality assurance, to identify opportunities for process improvements and implement solutions to enhance efficiency and productivity
• Oversee/perform new and existing equipment, hardware and software upgrades and reports
• Participate in a 24x7 on-call rotation (if necessary)

Infrastructure Engineer, German

Infrastructure Engineer