Quality Assurance Consultant
NTT DATA Romania
full-time
Posted on:
Location Type: Hybrid
Location: Cluj • Romania
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Tech Stack
About the role
- Continuously assess and enhance existing processes to optimise efficiency and effectiveness
- Collaborate with cross-functional teams to identify areas for improvement, implement corrective actions, and monitor the impact on overall quality
- Identify potential risks and vulnerabilities in IT processes and systems
- Develop risk mitigation strategies and work with project teams to integrate risk management into the project life cycle
- Define/Report on key performance indicators (KPIs) and quality metrics to measure the success of IT projects
- Generate regular reports for management, highlighting quality trends, issues, and improvement opportunities
- Conduct regular audits to ensure compliance with TAXUD policies, EC/industry standards, and regulatory requirements
- Collaborate with internal and external auditors to address findings and implement corrective actions
- Develop and deliver training programs to enhance the awareness of quality standards and best practices among IT teams
- Foster a culture of quality and continuous improvement within the organisation
- Evaluate and monitor the quality of deliverables from other service providers
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field
- Minimum 10 years of experience in a similar role
- Deep understanding of business needs and expectations
- Worked in complex infrastructure projects, requiring operational and processes knowhow in the area of: cloud migration & extension, infrastructure maintenance, support or extension, cybersecurity
- Required infrastructure technology & processes overview know-how
- Proven experience in quality assurance methodologies, processes, and tools.
- Certification in quality management (e.g. Six Sigma)
- Strong project management skills with the ability to lead cross-functional teams
- Analytical and problem-solving skills
- Exceptional analytical skills to identify and address quality issues
- Excellent communication skills to articulate quality requirements and issues to technical and non-technical stakeholders
- Familiarity with relevant regulatory requirements and industry standards in IT (e.g., ISO 9001, CMMI, GDPR)
- Demonstrated commitment to continuous improvement and staying abreast of industry trends
- Meticulous attention to detail to ensure the highest standards of quality in IT deliverables
- Leadership skills to inspire and guide a team toward achieving quality objectives
- Ability to adapt to changing priorities, work under pressure, and navigate through ambiguity
- Excellent command of both spoken and written English (any other European language would be a plus).
Benefits
- New beginnings can be a challenge. We promise a smooth integration and a supportive mentor
- Pick your working style: choose from Remote, Hybrid or Office work opportunities
- Early bird or night owl? Our projects have different working hours to suit your needs
- Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms
- We want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for you
- A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School
- Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
quality assurance methodologiescloud migrationinfrastructure maintenancecybersecurityrisk managementkey performance indicators (KPIs)quality metricsaudit processesregulatory complianceprocess optimization
Soft Skills
project managementanalytical skillsproblem-solving skillscommunication skillsleadership skillsattention to detailcollaborationadaptabilitycontinuous improvementtraining and development
Certifications
Six Sigma