Service Delivery Client Engineering, L1
NTT DATA, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Bangalore • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide a professional remote technical support service to clients
- Troubleshoot technical enquiries
- Document all incidents and service requests
- Collaborate with IT support teams to resolve issues
Requirements
- Bachelor's degree or equivalent in information technology, computer science, or a related field is preferred
- Basic experience in a service desk or helpdesk role
- Knowledge of networking concepts and protocols
- Familiarity with end-user computing technologies
- Proficiency in using network monitoring and troubleshooting tools
Benefits
- Diverse and inclusive workplace
- Opportunity for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
networking conceptsnetwork protocolsend-user computing technologiesnetwork monitoring toolstroubleshooting
Soft skills
technical supportcollaborationdocumentation
Certifications
Bachelor's degree in information technologyBachelor's degree in computer science