Security Analyst I

Ntiva, Inc.

Security Analyst I safeguarding clients' assets through incident response and proactive security measures. Join our team for growth and innovation in our cybersecurity services.

Posted 7/21/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $49,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Cybersecurity incident response, log analysis, and security tool management, with a strong focus on effective communication and collaboration across teams. Proficient in using EDR/SIEM platforms and ConnectWise Manage for documentation and incident tracking.

Highest-signal resume keywords

Cybersecurity ExperienceLog AnalysisEDR/SIEM Platform ExposureConnectWise Manage ProficiencyCySA+, GCIH, or SC-200 Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ResponseLog AnalysisAccount ManagementEndpoint TroubleshootingSIEM Log CorrelationWindows Event ViewerSecurity Dashboard MonitoringThreat DetectionSecurity Tool ManagementDocumentation

Soft Skills

Effective CommunicationCollaborationCustomer Service OrientationAdaptabilityProblem-Solving

Tools & Technologies

ConnectWise ManageSentinelOneCrowdStrikeMicrosoft DefenderMicrosoft Sentinel

Certifications & Qualifications

CySA+GCIHSC-200

Industry Keywords

CybersecurityIncident TriageSecurity AlertsClient Exemption RequestsAudit-Ready Documentation

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Monitor & Investigate: Actively monitor security dashboards, queues, and alerts from various sources (automated tools, escalated tickets) to detect potential threats.
Incident Triage & Response: Conduct initial investigations into security alerts, perform rapid response actions like securing user accounts, and collect necessary log data for analysis.
Escalate Effectively: Analyze findings to determine the scope and severity of incidents, resolving straightforward issues and escalating complex cases to Level 2 Analysts with clear, concise information.
Security Tool Management: Review and implement authorized, routine changes to security tools, such as processing client exemption requests in the EDR or temporarily adjusting settings for testing.
Collaborate with the Security Team: Work closely with fellow analysts and security engineers, sharing information, participating in team discussions, and contributing to a collaborative security environment.
Engage with Users/Clients: Communicate professionally and clearly with end-users or clients to gather details about potential security issues, explain security procedures, and provide guidance during incident resolution.
Liaise Across Departments: Interact effectively with other teams (e.g., Reactive Support, Client Strategy, NOC) to coordinate security responses and share necessary information.
Document Actions: Maintain accurate and detailed records of investigations, actions taken, communications, and resolutions within ConnectWise.
Provide Support: Offer timely and helpful support related to security inquiries, upholding a professional and customer-service-oriented approach in all interactions.

Requirements

What you’ll need

1-2 years of experience in Cybersecurity
3-5 years in an IT role including log analysis, account/access management, or endpoint troubleshooting
CySA+, GCIH, or SC-200 (or actively pursuing)
Hands-on exposure to at least one EDR/SIEM platform (e.g., SentinelOne, CrowdStrike, Microsoft Defender, Microsoft Sentinel)
Direct hands-on experience using ConnectWise Manage for ticket documentation, with a demonstrated track record of clear, timestamped, audit-ready incident notes
Must have practical familiarity with at least one of: SIEM log correlation, Windows Event Viewer (Security log IDs like 4624/4625/4648), or a ticketing-based alert queue
Strong enthusiasm for learning new things and ability to adapt to evolving technology trends and industry advancements.

Benefits

Comp & perks

Medical, Dental and Vision coverage for employee and family
401k + company-matched contributions
Group Term Life and Accidental Death and Dismemberment coverage (company provided)
Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)
Employee Assistance Program
Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays
Education Reimbursement Program
Generous Employee Referral Program - cash bonus for successful referrals!