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Director of Food & Beverage – EMEA
NteractiveDirector of Food & Beverage leading culinary innovation for global events at Nteractive. Shaping exceptional guest experiences and operational excellence in a hybrid role with travel.
About the role
Key responsibilities & impact- Lead the development and evolution of Nteractive's Food & Beverage offering across global events
- Establish and maintain departmental standards, processes and Standard Operating Procedures (SoPs)
- Provide culinary leadership and strategic direction to the wider F&B team
- Conduct comprehensive menu reviews to ensure client objectives, event goals and attendee expectations are met
- Stay ahead of emerging hospitality, culinary and beverage trends to continually enhance our offering
- Collaborate closely with Client Services teams to understand event objectives, budgets and audience requirements
- Design memorable food and beverage experiences across multiple concurrent projects
- Build strong relationships with clients, venue partners and suppliers to ensure seamless delivery
- Lead key operational projects and workstreams across complex international programmes
- Support the delivery of training initiatives, departmental resources and continuous improvement projects
- Analyse post-event data and operational feedback to identify trends, opportunities and improvements
- Collaborate with internal teams to create actionable client recommendations and future event strategies
- Utilise forecasting and reporting data to support long-term planning and innovation
- Support budget development and financial oversight across F&B programmes
- Ensure commercial awareness and value-for-money considerations remain central to all decisions
- Inspire, mentor and develop members of the F&B team
- Share knowledge, expertise and industry best practice across the business
- Support supplier negotiations, contract management and procurement processes
- Foster a culture of collaboration, continuous learning and excellence
- Act as a role model for Nteractive's values and behaviours
- Ensure all Food & Beverage activities comply with relevant health and safety legislation and industry regulations
- Promote operational excellence and consistency across all projects
- Support risk management and supplier compliance processes
- Champion continuous improvement and quality standards throughout the department
Requirements
What you’ll need- Extensive hospitality, catering or Food & Beverage leadership experience
- WSET qualification, hospitality degree, catering qualification or equivalent professional experience
- Proven experience managing large-scale catering, hospitality or event operations
- Experience of working in an events agency setting, a bonus
- Strong leadership and people management skills
- Experience developing and delivering innovative food and beverage concepts
- Commercial awareness and contract management experience
- Strong analytical skills with the ability to interpret data and identify trends
- Excellent stakeholder management and client-facing skills
- Exceptional organisational and project management capabilities
- Advanced Microsoft Office skills, particularly Excel
- Experience working across international projects and diverse cultural environments
- A passion for delivering exceptional guest experiences
Benefits
Comp & perks- Annual leave – 33 days including Bank Holidays
- Summer Hours
- Pension (5% employee, 3% employer)
- Wellbeing & Inclusion Initiatives including access to an EAP
- Enhanced Maternity Pay
- Rewards & Recognition Incentives
- Volunteering Day
- Private Medical Insurance & Cash Plan
- Generous Talent Referral Scheme
- Life Insurance
- Birthday Vouchers
- Eyecare Vouchers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
culinary leadershipmenu reviewsforecastingdata analysiscontract managementproject managementevent operationscatering managementbudget developmentcontinuous improvement
Soft Skills
leadershippeople managementstakeholder managementclient-facing skillsorganizational skillscollaborationmentoringcommunicationstrategic directioncommercial awareness
Certifications
WSET qualificationhospitality degreecatering qualification