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Senior Partner Success Manager – Sponsorship Experiences
NteractiveSenior Partner Success Manager managing sponsor relationships for high-profile global events. Delivering exceptional service and strategic partnership in event participation.
About the role
Key responsibilities & impact- Act as the primary point of contact for assigned sponsor partners across a portfolio of global events
- Build and maintain strong relationships with senior stakeholders within partner organizations
- Provide strategic and tactical guidance to partners regarding sponsorship execution and event participation
- Communicate updates, risks and changes proactively to internal teams, clients and sponsors
- Deliver a consistent white-glove experience across all interactions and touchpoints
- Act as the voice of the sponsor internally, ensuring sponsor priorities and objectives are fully understood and delivered
- Partner with internal sponsorship teams and client workstreams to execute sponsorship deliverables including booths, digital assets, content, demand generation and custom activations
- Collaborate directly with clients onsite and support live event troubleshooting as required
- Manage communication cadence with sponsors, ensuring agendas, action items and follow-ups are clearly documented and progressed
- Track project timelines and proactively mitigate risks to ensure seamless delivery and sponsor satisfaction
- Provide executive-level status updates and reporting to clients and stakeholders
- Support Account Directors and Sales Leads in achieving retention and growth across key sponsor accounts
- Mentor and support colleagues, promoting best practice in sponsorship delivery and project management
- Share knowledge and contribute positively to team culture and continuous improvement
- Participate actively in client and agency account discussions, helping shape future sponsorship engagement strategies
- Maintain strong knowledge of team systems, tools, resources and operational processes
Requirements
What you’ll need- Proven experience managing high-profile clients, sponsors or partner accounts within events, sponsorship or exhibition environments
- Significant experience delivering sponsorship and exhibitor programmes at a senior level
- Strong track record of delivering exceptional customer service and relationship management
- Experience working across multiple events, projects and stakeholder groups simultaneously
- Strong understanding of sponsorship products, custom activations and event production
- Experience using sponsorship exhibitor platforms such as RainFocus (desirable)
- Proven senior-level project management experience, ideally using Monday.com or similar tools
- Strong diplomacy, communication and negotiation skills
- Strong financial and business acumen
- Advanced Microsoft Office skills including Teams, Excel, PowerPoint and OneNote
- Comfortable creating and presenting executive-level materials and updates
- Experience working within the Microsoft ecosystem is desirable
- Ability to work autonomously within a distributed and fast-paced environment
Benefits
Comp & perks- PTO – 20 days plus public holidays
- Summer Hours
- Birthday Day Off
- 401k – access to fund for employer contributions
- Health Care – employee cover 100%, dependent cover 25%
- Dental & Vision – 50% cover
- Life Insurance
- Health Advocacy Program
- Wellbeing & Inclusion Initiatives including access to an EAP
- Family Leave & Adoption Assistance
- Rewards & Recognition incentives
- Volunteering Day
- Cell & Wi-Fi allowance
- Generous Talent Referral Scheme
- Time Off in Lieu
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementcustomer servicerelationship managementsponsorship executionevent productionfinancial acumenbusiness acumensponsorship productscustom activationsexecutive-level reporting
Soft Skills
communicationnegotiationdiplomacymentoringcollaborationstrategic guidancerisk mitigationteam culturecontinuous improvementstakeholder management