Customer Support / Customer Service

NSO Marketing

Customer Success Analyst managing client relationships for a mentoring program. Ensuring an organized experience and clear communication throughout the journey.

Posted 4/29/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 R$2,200 - R$3,000 per monthWebsite

About the role

Key responsibilities & impact

Manage a portfolio of clients within a mentorship program
Ensure organization of schedules, meetings, and records
Act as the point of contact between clients and internal specialists
Keep information and materials organized and up to date
Support the onboarding process for new clients
Monitor engagement and flag risks of discontinuation

Requirements

What you’ll need

Charisma, a passion for solving problems, patience, strong communication skills, organizational skills, respect for processes, good judgment, and a keen eye for opportunities
Prior experience in Customer Success, Operations, Project Management, or related areas is a competitive advantage
Experience with recurring educational services, such as course support or mentorship, is also a plus

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account NSO Marketing Website LinkedIn All Job Openings 11 - 50 employees Founded 2021 🤝 B2B 📱 Media B2B
Media NSO Marketing is a Brazilian digital marketing agency focused on lead generation and paid advertising for lawyers and law firms. They specialize in Google Ads and Facebook Ads management, social media positioning, brand creation, and building high-conversion landing pages and institutional websites, leveraging deep legal-market knowledge and compliance with OAB advertising rules. The agency emphasizes measurable ROI and reports having served 300+ law firms across 22 legal niches in 2022, with client testimonials highlighting significant revenue growth. Customer Support / Customer Service Job not on LinkedIn 🔥 5 minutes ago 🇧🇷 Brazil – Remote 💵 R$2.2k - R$3k / month ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage a portfolio of clients within a mentorship program
Ensure organization of schedules, meetings, and records
Act as the point of contact between clients and internal specialists
Keep information and materials organized and up to date
Support the onboarding process for new clients
Monitor engagement and flag risks of discontinuation 🎯 Requirements
Charisma, a passion for solving problems, patience, strong communication skills, organizational skills, respect for processes, good judgment, and a keen eye for opportunities
Prior experience in Customer Success, Operations, Project Management, or related areas is a competitive advantage
Experience with recurring educational services, such as course support or mentorship, is also a plus Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Analista de Sucesso do Cliente 🔥 1 hour ago CV CRM 51 - 200 🤝 B2B 🏠 Real Estate ☁️ SaaS Website LinkedIn All Job Openings Customer Success Analyst guiding technology clients in the construction sector with CRM solutions. Focused on client retention and revenue expansion strategies. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Success Consultant 🔥 1 hour ago Confiance Medical 51 - 200 🔧 Hardware 🤝 B2B Website LinkedIn All Job Openings Customer Success Consultant supporting clients in using videolaparoscopy systems at a top Brazilian manufacturer. Focus on installations, training, and ensuring customer satisfaction. 🇧🇷 Brazil – Remote 💵 R$3.2k / month ⏰ Full Time 🟢 Junior 🟡 Mid-level 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Customer Service Assistant – Exclusively for People with Disabilities 🔥 2 hours ago ASAAS 501 - 1000 🥽 AR/VR 📱 Media 🛍️ eCommerce Website LinkedIn All Job Openings Customer service assistant providing support via phone, chat, and email. The role involves problem-solving for client inquiries in a dynamic environment, remote work from Brazil. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Mid-level Customer Experience Analyst 🕒 Yesterday iFood 5001 - 10000 🛍️ eCommerce Website LinkedIn All Job Openings Customer Experience Analyst enhancing customer journeys through data-driven initiatives at iFood. Collaborating with cross-functional teams to improve client satisfaction and operational efficiency. 🇧🇷 Brazil – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇧🇷🇵🇹 Portuguese Required Community Support Specialist 🕒 Yesterday Worldpackers 11 - 50 🏪 Marketplace 👥 B2C 🌍 Social Impact Website LinkedIn All Job Openings Community Support Specialist at Worldpackers, aiding travelers and hosts through various communication channels. Fostering empathy and problem-solving in a growing global community. 🇧🇷 Brazil – Remote 💰 Venture Round - Worldpackers on 2022-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🗣️🇪🇸 Spanish Required 🗣️🇧🇷🇵🇹 Portuguese Required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

charismaproblem solvingpatiencecommunicationorganizational skillsrespect for processesgood judgmentkeen eye for opportunities