Customer Success Analyst
NSO Marketing
full-time
Posted on:
Location Type: Remote
Location: Remote • Brasil
Visit company websiteSalary
💰 R$2,000 - R$2,500 per month
Job Level
Mid-LevelSenior
About the role
- Manage a portfolio of clients in a mentorship program
- Ensure schedules, meetings, and records are organized
- Serve as the point of contact between clients and internal specialists
- Keep information and materials organized and up to date
- Support the onboarding process for new clients
- Monitor engagement and flag risks of churn or discontinuation
Requirements
- Charisma, a passion for problem-solving, patience, strong communication skills, organization and adherence to processes, business acumen, and a keen eye for opportunities
- Previous experience in Customer Success, Operations, Project Management, or related areas is a competitive advantage
- Experience with recurring education services, such as course support or mentorship, is also a plus
Benefits
- Gympass 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
charismaproblem-solvingpatiencecommunicationorganizationadherence to processesbusiness acumenopportunity identification